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-   -   Urgent Support request: unregister (https://forum.sipbroker.com/showthread.php?t=1819)

geozac 07-10-2007 06:21 PM

Urgent Support request: unregister
 
How much time for unregister a provider from when I set to "NO" in the config mask?
Please, let me know at soon as possible.
Thanks

geozac 07-10-2007 06:42 PM

What I mean is:
how much time to view "Not registered" instead of "Registered"?

martin 07-10-2007 10:02 PM

Quote:

Originally Posted by geozac (Post 10184)
What I mean is:
how much time to view "Not registered" instead of "Registered"?

Unregistering is a provider side setting and can take up to 1 hour to occur.
.

geozac 07-10-2007 10:20 PM

Quote:

Originally Posted by martin (Post 10190)
Unregistering is a provider side setting and can take up to 1 hour to occur.
.

I also wrote about this to support@voxalot.com
I have unregistred my VSP about 6 hours ago, but it still appears "registered".
Every attempt to call my "geographic" number get busy.

martin 07-10-2007 10:38 PM

Quote:

Originally Posted by geozac (Post 10194)
I also wrote about this to support@voxalot.com
I have unregistred my VSP about 6 hours ago, but it still appears "registered".
Every attempt to call my "geographic" number get busy.

Hello,

I have performed a forced de-registration. Please allow up to 1 hour for the provider side to flush its cache.
.

geozac 07-10-2007 10:44 PM

Thank you, Martin.
I'll wait (better, I'll go to bed, now here it's 1 a.m.).
Can you explain to me what happened?

martin 07-10-2007 10:47 PM

Quote:

Originally Posted by geozac (Post 10198)
Thank you, Martin.
I'll wait (better, I'll go to bed, now here it's 1 a.m.).
Can you explain to me what happened?

The de-registration was blocked in the system so I had to force it.
.


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