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-   -   Dial plan not working (https://forum.sipbroker.com/showthread.php?t=1630)

povlhp 05-27-2007 07:06 AM

Dial plan not working
I have the problem, that this dialplan do not work:

500 _#[2-9]xxxxxxx 0045${EXTEN:1} SipDiscount Yes

It reports busy.

This one works:
200 _00. ${EXTEN} SipDiscount Yes

I want to have the #number as an option to pick an alternate provider. I use for for local calls ind incoming calls, and SipDiscount for all foreign calls.

The dialplan evaluator seems to tell me the right answer as well:
A call to:#89303030 will get forwarded to sip:004589303030@sip1.sipdiscount.com

And the working number
A call to:004589303030 will get forwarded to sip:004589303030@sip1.sipdiscount.com

Any help on what goes wrong where ? Both should call the same, only one works. Something wrong with the dialplan evaluator compared to the real evaluator ?

martin 05-27-2007 07:31 AM

Some devices do not pass the # properly, and some not at all.

Best to avoid this character.

povlhp 05-27-2007 08:03 AM

I am on a Sipura SPA-2000, you know if this one has the problem ?

Guess I have to use 000 (instead of 00-prefix) then. It looks like anything starting with * will go directly to sipbroker.

Or are there any other suggestions ?

ctylor 05-27-2007 02:58 PM

I use the "pound-then-number" code in my own dial plans with my Sipura 2100 and as Voxalot's dial plan test suggests, Voxalot handles it fine. If you're running into busy-signal problems when dialing it from your Sipura, then I believe the problem is with the Sipura dial plan itself, which might not be configured to allow you to dial with a leading pound sign. When any dialing happens that falls outside the scope of the Sipura's dial plan logic, it goes to a fast busy signal immediately.

povlhp 05-27-2007 08:42 PM

You are right, it was a missing #xxx. in my local dialplan. Thought all not in dialplan would hit a default rule in the end.

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