Official - Betamax and Voxalot Interoperability

Eduard75 · 04-26-2007, 09:19 AM

Hi Martin, thanks a lot for you job.

As a new user I have a question to you.

My SIP ATA device was connected yesterday to voipdiscount through voxalot account.
Starting from this point, I have FUP status and charges for all calls, but my free time is not over. What is a problem ?

Does voxalot use the same ip for all conections to voipdiscount ?
I know that free* time is limited to unique ip.

JeFFJuH · 04-26-2007, 09:30 AM

I have exactly the same problem! My account tells me I exceeded the FUP, but I only called about 180 minutes over the last 7 days.

flaquadrat · 04-26-2007, 09:31 AM

Quote:

Originally Posted by Eduard75

Hi Martin, thanks a lot for you job.

As a new user I have a question to you.

My SIP ATA device was connected yesterday to voipdiscount through voxalot account.
Starting from this point, I have FUP status and charges for all calls, but my free time is not over. What is a problem ?

Does voxalot use the same ip for all conections to voipdiscount ?
I know that free* time is limited to unique ip.

Same for me. Provider VoipBuster.com.
Starting from yesterday i recived my *first* call marked with FUP (Fair Use Policy). My time is not over and my credit is ca. 8 euro.

Liebe Grüße
Flavio

olinpower · 04-26-2007, 09:39 AM

Quote:

Originally Posted by Eduard75

Starting from this point, I have FUP status and charges for all calls, but my free time is not over. What is a problem ?.

Hi, i have the same issue also with voipdiscount.
regards

Eduard75 · 04-26-2007, 09:54 AM

Add-on to question.

Interesting that some calls (a smaller part of) marked still as free* calls.

Could you please investigate this issue ?

Tony · 04-26-2007, 12:19 PM

May I suggest that you all check with Betamax about their Fair Use Policy and how they are applying it to your individual cases.

We do not have a direct support line to Betamax or an account with them to get them to resolve issues that individual users are having with their Fair Use Policy.

Tony.

Eduard75 · 04-26-2007, 12:32 PM

I'be asked betamax for 20 hours ago, still no answer

And I am sure that in my case FUP is because of using voxalot.
But what to do in this case.

flaquadrat · 04-26-2007, 05:33 PM

Quote:

Originally Posted by Tony

May I suggest that you all check with Betamax about their Fair Use Policy and how they are applying it to your individual cases.

We do not have a direct support line to Betamax or an account with them to get them to resolve issues that individual users are having with their Fair Use Policy.

Tony.

Hallo Tony!
Using Voxalot i must pay my free calls and this calls are marked as "FUP". <-- HERE IS THE PROBEM
Without Voxalot all free landline calls (from/to Austria) are FREE.

Can you explain me how can Betamax support check what is happen in Voxalot environment?
Betamax site is working well this time.

Regards & Liebe Grüße
Fla

kingmonkey · 04-26-2007, 05:43 PM

I'm getting FUP problems as well.

ATA -> voxalot -> voipcheap.com

I register to eu.voxalot.com server.

ataboy · 04-27-2007, 09:44 AM

Quote:

Originally Posted by kingmonkey

I'm getting FUP problems as well.

ATA -> voxalot -> voipcheap.com

I register to eu.voxalot.com server.

FWIW, I'm suffering the same problem too.

ataboy

04-26-2007, 09:19 AM	#1
Eduard75 Junior Member Join Date: Apr 2007 Location: Estonia Posts: 13 Thanks: 4 Thanked 0 Times in 0 Posts	FUP (fair user policy) in VoipDiscount Hi Martin, thanks a lot for you job. As a new user I have a question to you. My SIP ATA device was connected yesterday to voipdiscount through voxalot account. Starting from this point, I have FUP status and charges for all calls, but my free time is not over. What is a problem ? Does voxalot use the same ip for all conections to voipdiscount ? I know that free* time is limited to unique ip.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Betamax / Fritz!Box / Voxalot	mercator	Voxalot Support	3	04-28-2007 04:44 PM
No busy tone with Betamax via Voxalot	tomblandford	Voxalot Support	5	04-18-2007 10:03 AM
How can I callforward with Betamax and Voxalot?	cheteip	Voxalot Support	5	03-21-2007 01:24 PM
Betamax and Voxalot: Voxalot Action Required	mercator	Voxalot Support	2	03-20-2007 08:58 PM
Per chi vuole sostenere la causa VoXaLot & PBXes contro Betamax	eliafino	Voxalot Supporto Italia	0	03-20-2007 10:13 AM

04-26-2007, 09:30 AM	#2
JeFFJuH Senior Member Join Date: Jan 2007 Posts: 193 Thanks: 24 Thanked 25 Times in 20 Posts	I have exactly the same problem! My account tells me I exceeded the FUP, but I only called about 180 minutes over the last 7 days.

04-26-2007, 09:54 AM	#5
Eduard75 Junior Member Join Date: Apr 2007 Location: Estonia Posts: 13 Thanks: 4 Thanked 0 Times in 0 Posts	Add-on to question. Interesting that some calls (a smaller part of) marked still as free* calls. Could you please investigate this issue ?

04-26-2007, 12:19 PM	#6
Tony Join Date: Jan 2007 Location: Sydney Posts: 221 Thanks: 64 Thanked 106 Times in 49 Posts	May I suggest that you all check with Betamax about their Fair Use Policy and how they are applying it to your individual cases. We do not have a direct support line to Betamax or an account with them to get them to resolve issues that individual users are having with their Fair Use Policy. Tony.

04-26-2007, 12:32 PM	#7
Eduard75 Junior Member Join Date: Apr 2007 Location: Estonia Posts: 13 Thanks: 4 Thanked 0 Times in 0 Posts	I'be asked betamax for 20 hours ago, still no answer And I am sure that in my case FUP is because of using voxalot. But what to do in this case.

04-26-2007, 05:43 PM	#9
kingmonkey Junior Member Join Date: Jul 2006 Posts: 8 Thanks: 0 Thanked 1 Times in 1 Posts	I'm getting FUP problems as well. ATA -> voxalot -> voipcheap.com I register to eu.voxalot.com server.