huge delay / other party does not hear my voice

[andrechile]

Hi, strange one... normally my calls go well and the connection is great. Hardware: Nokia N95 connected to voxalot / using voipcheap. since a few days i am having some calls that get dialled with a minute delay and then the other party does not hear me. I believe it is to do with voxalot because the exact same happens with *600 my dialplans are quite small (listed below)

3 _00X. ${EXTEN} voipcheap Yes
8 _789. ${EXTEN} COMS Yes
9 _*99 ${EXTEN} COMS Yes
200 _+43. ${EXTEN} voipcheap Yes
300 _+49. ${EXTEN} voipcheap Yes

Any ideas?
Thanks for your help
Andre

[andrechile]

arghhh why always me... why??? now set up the profile directly with voipcheap and it seems to be a hardware issue... grrrr... the n95 worked like a treat until now

[emoci]

Originally Posted by andrechile

arghhh why always me... why??? now set up the profile directly with voipcheap and it seems to be a hardware issue... grrrr... the n95 worked like a treat until now

Could it not be VoipCheap having the issue...?

When registered with VoXalot, try a call to *600, do you have issues then....?

Also, are you using a WiFi connection or your GSM providers data plan... ?

[andrechile]

Hi emoci,

first of all thanks for your reply. I did not receive a notification so did not know anybody had replied. *600 aswell only worked sporadically

Today I found the culprit. I went through may different steps including debranding my n95 8gb (so i could get the latest firmware)
BUT
The culprit? The the SE551 Gigaset Router from Siemens. I updated the firmware and (fingers crossed) the problem seems to be solved.

Again thanks for taking the time to respond.
Andre