Problem voipcheap voxalot

[Helio58]

Hi,
I have used voxalot a long time . It works great.
But the past 2 days I have big problems.
Peopel can call me via voxalot but I cannot call via voipcheap.

I m using a Siemens Gigaset 450.
If i log in in the Siemens gigaset voipcheap account , then I can call.

I think samething have change in voxalot setting but I don,t know what.

Please can I get same help?

Helio

[kurun]

Voipcheap is working fine with Voxalot logged on to us.voxalot.com.
Also do some call testing in the Dial plan screen. Perhaps something changed there that is causing the problem.

The following are the settings I am using (in the Advanced settings screen):

Description : Poivy, Voipcheap, etc
From User : 00+(Country Code)+(Area Code)+(Phone Number)
From Domain : sip.poivy.com (For example)
Username : [Betamax_Account_UserID]
Password : [Betamax Account Password]
Confirm Password : [Betamax Account Password]
Codecs : Your preference, or Voxalot default
Sip Proxy : sip.poivy.com (For example)
SIP Port : 5060
Active : Yes
SIP Register : No

From User number has to be verified using the Windows client.

[Helio58]

Thanks Kurun ,

My setup is that way. It have worked until yesterday.(With voxalot)

When I sign in direct in voipcheap it works , not with voxalot.

I can get incoming calls to my did but cannot call out.

I,m using us.voxalot.com

Helio

[Helio58]

Hi again IT WORKS NOW. I DIDN´T DO A THING.
Anyway great it works
Helio