Problems with Voxalot and Billion 6404

howser999 · 12-11-2008, 09:31 PM

I just cant get this thing to register!!!

I am *trying* to use my voxalot account over 3 locations - work, work and home - I can get it to work on a Billion 7404, a Billion 7402, but not on my Billion 6404 at home. All the settings are correct (au.voxalot.com), RTP 5100 etc. I am using ports 5060, 4060, and 5062 for each different line at work, and at home I have tried a whole different lot: 5061, 443, 80 etc (read through the post about what ports you can use).

I have tried disabling / enabling the firewall on the router, forwarding ports, etc. But, I keep getting a SIP registration error and cant dial out. Any ideas?

emoci · 12-12-2008, 04:45 AM

See if this helps

http://forum.voxalot.com/voxalot-sup...n-7402vgp.html

howser999 · 12-13-2008, 01:47 AM

Already had a look at this thread, but thanks for the response. Here are my settings:

Registrar Address(or Hostname) au.voxalot.com
Registrar Port 443
Expire seconds 240
User Domain/Realm au.voxalot.com
Outbound Proxy Address au.voxalot.com
Outbound Proxy Port 443

Still getting that SIP error - starting to hate my Modem!

howser999 · 12-15-2008, 08:30 AM

Anyone?? ???????

howser999 · 12-16-2008, 09:40 PM

Anyone??

I know that this is a community based forum, but this is a paid service and it would be nice if a admin or mod could give me a hand.....

emoci · 12-17-2008, 12:17 AM

Quote:

Originally Posted by howser999

Anyone??

I know that this is a community based forum, but this is a paid service and it would be nice if a admin or mod could give me a hand.....

Please understand that you're not being ignored...but this seems like a device issue (which from the looks of it is not being used by someone else who could offer tips).

The fact that a Billion 7404, and a Billion 7402 work reliably, means the Billion 6404 must have something that's going wrong...

Have you tested any other device or softphone from behind your home connection (which would eliminate an issue with your connection, firewall etc. )?

Does the Billion 6404 work with other providers?

howser999 · 12-17-2008, 12:06 PM

Hi, and thanks for the reply!

Yes, I have tested a softphone and it works fine.

My previous provider was working fine, but they then decided to say goodbye to calls without SIP rego, so I came to voxalot.

I will try another device on the W/E and see how it goes - in the mean time, any advice would be welcome!

12-11-2008, 09:31 PM	#1
howser999 Junior Member Join Date: Oct 2008 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Problems with Voxalot and Billion 6404 I just cant get this thing to register!!! I am trying to use my voxalot account over 3 locations - work, work and home - I can get it to work on a Billion 7404, a Billion 7402, but not on my Billion 6404 at home. All the settings are correct (au.voxalot.com), RTP 5100 etc. I am using ports 5060, 4060, and 5062 for each different line at work, and at home I have tried a whole different lot: 5061, 443, 80 etc (read through the post about what ports you can use). I have tried disabling / enabling the firewall on the router, forwarding ports, etc. But, I keep getting a SIP registration error and cant dial out. Any ideas?

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12-12-2008, 04:45 AM	#2
emoci Join Date: Jul 2007 Location: Toronto, Canada Posts: 1,422 Thanks: 123 Thanked 369 Times in 282 Posts	See if this helps http://forum.voxalot.com/voxalot-sup...n-7402vgp.html

12-13-2008, 01:47 AM	#3
howser999 Junior Member Join Date: Oct 2008 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Already had a look at this thread, but thanks for the response. Here are my settings: Registrar Address(or Hostname) au.voxalot.com Registrar Port 443 Expire seconds 240 User Domain/Realm au.voxalot.com Outbound Proxy Address au.voxalot.com Outbound Proxy Port 443 Still getting that SIP error - starting to hate my Modem!

12-15-2008, 08:30 AM	#4
howser999 Junior Member Join Date: Oct 2008 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Anyone?? ???????

12-16-2008, 09:40 PM	#5
howser999 Junior Member Join Date: Oct 2008 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Anyone?? I know that this is a community based forum, but this is a paid service and it would be nice if a admin or mod could give me a hand.....

12-17-2008, 12:06 PM	#7
howser999 Junior Member Join Date: Oct 2008 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Hi, and thanks for the reply! Yes, I have tested a softphone and it works fine. My previous provider was working fine, but they then decided to say goodbye to calls without SIP rego, so I came to voxalot. I will try another device on the W/E and see how it goes - in the mean time, any advice would be welcome!