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Voxalot Support Support for the Voxalot service. |
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#1 |
Junior Member
![]() Join Date: Mar 2011
Posts: 16
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![]() I configured a PBXes.org extension as my voxalot.com VSP. I am SIP-registering with PBXes.org.
I am running a X-Lite softphone, and logging into voxalot.com. I am able to successfully dialout to SIP URIs, and dial the *600 echo test. I am able to receive inbound calls to my X-Lite softphone. However, I cannot make outbound PSTN calls from the softphone. I get the "call cannot be made" message. As a test, I tried a voxalot.com web call, dialing two PSTN numbers. Both ends of the call were placed / received successfully, via PBXes.org, using my dial plan -- which is "_nxxnxxxxxx". Any idea what is going on? Thanks, George |
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#2 |
Junior Member
![]() Join Date: Mar 2011
Posts: 16
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![]() Can anyone provide any advice on this issue? I have the same problem with I use my "real" VSP as a SIP inbound and outbound server. I.e., I can't make outbound calls, but inbound works fine.
At least tell me how to troubleshoot the problem... Thanks, George |
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#3 |
Junior Member
![]() Join Date: Mar 2011
Posts: 16
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![]() Could someone tell me the definition of the Voice Server Provider, Advanced Settings fields: "From User" and "From Domain"? I cannot find where they are documented in the Voxalot.com FAQ and tutorial pages.
Thanks, George |
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#4 |
Junior Member
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Posts: 16
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![]() Where are the voxalot.com tech supports reps?
George |
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#5 | |
Member
Join Date: Jul 2008
Posts: 46
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#6 |
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#7 | |
![]() Join Date: Sep 2006
Location: Toronto, Canada
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![]() Quote:
For example, Betamax VSPs support the use of a verified PSTN number as the "From user" entry field, in the form of <00+country_code+number> or <country_code+number>. The "From Domain" field is generally the same as the host field unless specifically directed otherwise by the provider, or can also be left blank. |
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#8 |
Junior Member
![]() Join Date: Mar 2011
Posts: 16
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![]() Is there anyway for me to contact tech support at voxalot.com? To get assitance with an issue? To pay for 15 minutes of someone's time?
Thanks, George |
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#9 |
Junior Member
![]() Join Date: Mar 2011
Posts: 16
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![]() The main voxalot.com website indicates "Technical support available on our Support Forum".
Is anyone from voxalot.com tech support available??? How does someone get an issue resolved? Thanks, George |
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#10 |
Junior Member
![]() Join Date: Mar 2011
Posts: 16
Thanks: 0 Thanked 0 Times in 0 Posts ![]() |
![]() Is anyone from voxalot.com tech support available??? How does someone get an issue resolved?
Thanks, George |
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Tags |
outbound, pbxes.org, softphone |
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