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Voxalot Support Support for the Voxalot service. |
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11-05-2009, 03:04 PM | #1 |
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Join Date: Oct 2006
Posts: 122
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eu.voxalot.com [194.110.67.221], has it problems?
Hi,
just made some calls with no problems but now - arrrrgh (/&%§$"§"$%(/) No one can hear me and what I hear is slowed down by many, many little interruptions, like machine gun talks to me Even when I call *600, I can hear the first line without problems: "You're about to enter an echo test" But what follows: In this mode ... sounds like a machine gun is speaking to me. If I wait (long) until I can speak to that echo test, I don't hear anything until after serveral seconds the first echo comes back? While ping is ok: Ping for eu.voxalot.com [194.110.67.221] mit 32 Bytes Daten: Antwort von 194.110.67.221: Bytes=32 Zeit=42ms TTL=51 Antwort von 194.110.67.221: Bytes=32 Zeit=43ms TTL=51 Antwort von 194.110.67.221: Bytes=32 Zeit=43ms TTL=51 Antwort von 194.110.67.221: Bytes=32 Zeit=44ms TTL=51 Ping-Statistik für 194.110.67.221: packets: send = 4, received = 4, lost = 0 (0% lost), Ca. in Millisec.: Minimum = 42ms, Maximum = 44ms, Mittelwert = 43ms And I just made a speed-test of my LAN-connection download 7881 kbps and upload 725 kbps Anyone with an idea? Thanks in advance, Carl
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Ata: Fritzbox 7270 VoIP: VoipDiscount, VoipCheap, VoXaLot.com |
11-06-2009, 09:56 AM | #2 |
Member
Join Date: Sep 2007
Posts: 45
Thanks: 1 Thanked 3 Times in 3 Posts |
If you are using a Linksys or Sipura ATA try setting the RTP Packet Size to 0.020 (or 0.02 on Sipura devices) if it is currently set to 0.030. This can eliminate "choppy" calls, particularly when using g711 codecs.
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11-06-2009, 12:44 PM | #3 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
try pointing your device to proxy01.eu1.voxalot.com and let us know if the same problem occurs.
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