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Unread 01-13-2007, 05:06 AM   #1
Jean-Luke
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Default Voicemail access

My dial tone on my SPA-3000 is now the MWI tone (despite having MWI Serv set to "no"!!)

Anyhow, when I dial 500 I prompted with a "mailbox" request. I enter my 6-digit Voxalot account number and get the "password" prompt. I enter teh 4-digit password (as per my main login page) and get denied.

I really do not want voicemail and have read the feature to kill it is soon to be available. For now, how do I reset my voicemail to clear the MWI?
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Unread 01-13-2007, 05:12 AM   #2
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Sounds like a DTMF problem. If you PM me your account I can arrange for it to be cleared for you.
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Unread 01-13-2007, 10:21 PM   #3
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PM sent.

I've tried DTMF settings of "auto" "INBAND" "INFO" and "INBAND + INFO" and all fail. I am using U-LAW codec.

Thanks in advance.
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Unread 01-14-2007, 04:58 AM   #4
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For the record... Martin has already cleared my voicemail manually... and it's Sunday!!

Top marks for service, as usual, from Voxalot.
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