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Unread 09-09-2008, 06:15 AM   #1
waltea
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Default Cannot login - "User not activated yet"

Hello

I signed up for a free Voxalot account and activated it. I then upgraded to a lite account and changed my email address. Not realising that a second "activation" email would be sent for the changed address I did not worry when one did not arrive. However when I now go to log into my account to manage settings etc, I get the error:

1. User not activated yet.

Can anyone tell me how I can re-activate my account or reset it?

Thanks.

Andrew
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Unread 09-10-2008, 01:50 PM   #2
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Quote:
Originally Posted by waltea View Post
Hello

I signed up for a free Voxalot account and activated it. I then upgraded to a lite account and changed my email address. Not realising that a second "activation" email would be sent for the changed address I did not worry when one did not arrive. However when I now go to log into my account to manage settings etc, I get the error:

1. User not activated yet.

Can anyone tell me how I can re-activate my account or reset it?

Thanks.

Andrew

What's the associated account number?
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Unread 09-10-2008, 08:29 PM   #3
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Default

Same problem here: "User not activated yet. " after change of email address and no new activation mail received.

Coul you manually activate so that I can log in?
My account is - 747111

Thanks
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Unread 09-11-2008, 02:05 AM   #4
waltea
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Quote:
Originally Posted by emoci View Post
What's the associated account number?
It's 492151. I've tried again just now but still get the same result.
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Unread 09-11-2008, 11:59 AM   #5
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Both accounts should now be active.
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Unread 01-28-2009, 10:37 PM   #6
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Default Account Not activated yet

Hi, I created to accounts - 161979 and 201979, for both i got the activation emails but even after clicking the link accounts were not activated. Please check...
Thanks..
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Unread 01-29-2009, 07:34 AM   #7
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Originally Posted by djain View Post
Hi, I created to accounts - 161979 and 201979, for both i got the activation emails but even after clicking the link accounts were not activated. Please check...
Thanks..
Account 161979 is now active. Account 201979 appears to belong to someone else.
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Unread 02-10-2009, 02:31 AM   #8
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Default changed email address but mistyped address!

I have a similar problem:

I changed my email address to a wrong one.

Dear Administrator, can you please reset
my email address to the old one?

my id is 838281. account has already been
activated. but after changing the address
I am not able to login anymore.

thank you!
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