I can't delete a message

snvv · 01-22-2009, 12:50 PM

Hello
Dialing *500 I have two messages. One is spam (I received it in my email too) and an other that is empty.

I deleted the messages (option 7) but when I retest my voicemail the messages are there.

In sort, messages are not deleted...

I used PAP2 and a softphone without success.

Please note I can move around the mail box options. Just I can't delete messages.

Thank you
snvv

kurun · 01-22-2009, 01:54 PM

Is there a chance you pressed "7" twice? This is also the Undelete option.

snvv · 01-22-2009, 02:53 PM

I know that... no I did't pressed 7 twice.
The other strange thing is that I have two messages but in my mail received only one.
Thank you.

snvv · 01-23-2009, 08:00 AM

I created a new account.

You may try to see what is going on in the mailbox...

user account 212207 Voicemail Password* xxxx

emoci · 01-24-2009, 12:26 AM

Quote:

Originally Posted by snvv

I created a new account.

You may try to see what is going on in the mailbox...

user account 212207 Voicemail Password* xxxx

Hmm,

You're right....

Let me see if I can get someone to do a VM flush....

snvv · 01-24-2009, 08:24 PM

Hello emoci,
Thank you for deleting the password but as I said I created a new account and I will not use anymore the old one.

I was thinking what happens and I think one message was iNUM incoming call. I will test it and I will reply here.
Regards,
snvv

martin · 01-24-2009, 10:31 PM

The VM for account 212207 has now been flushed. Apologies for the inconvenience.

01-22-2009, 12:50 PM	#1
snvv Junior Member Join Date: Oct 2008 Posts: 26 Thanks: 3 Thanked 1 Times in 1 Posts	I can't delete a message Hello Dialing *500 I have two messages. One is spam (I received it in my email too) and an other that is empty. I deleted the messages (option 7) but when I retest my voicemail the messages are there. In sort, messages are not deleted... I used PAP2 and a softphone without success. Please note I can move around the mail box options. Just I can't delete messages. Thank you snvv

01-23-2009, 08:00 AM	#4
snvv Junior Member Join Date: Oct 2008 Posts: 26 Thanks: 3 Thanked 1 Times in 1 Posts	I created a new account. You may try to see what is going on in the mailbox... user account 212207 Voicemail Password* xxxx Last edited by emoci; 01-24-2009 at 12:25 AM.

01-24-2009, 10:31 PM	#7
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	The VM for account 212207 has now been flushed. Apologies for the inconvenience. __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

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01-22-2009, 01:54 PM	#2
kurun Join Date: Sep 2006 Location: Toronto, Canada Posts: 568 Thanks: 70 Thanked 147 Times in 115 Posts	Is there a chance you pressed "7" twice? This is also the Undelete option.

01-22-2009, 02:53 PM	#3
snvv Junior Member Join Date: Oct 2008 Posts: 26 Thanks: 3 Thanked 1 Times in 1 Posts	I know that... no I did't pressed 7 twice. The other strange thing is that I have two messages but in my mail received only one. Thank you.

01-24-2009, 08:24 PM	#6
snvv Junior Member Join Date: Oct 2008 Posts: 26 Thanks: 3 Thanked 1 Times in 1 Posts	Hello emoci, Thank you for deleting the password but as I said I created a new account and I will not use anymore the old one. I was thinking what happens and I think one message was iNUM incoming call. I will test it and I will reply here. Regards, snvv