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Unread 11-06-2010, 07:54 PM   #1
casch
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Default help please: new account 'misbehaves' ?

Hi,

bringing the idea of Voip to my friends in Hungary I registered for them two accounts. One is fine but the other one 560037 somewhat misbehaves.

Yesterday, Friday, I successfully activated the account at there house (link in the email) and successfully connected x-lite hereafter and were able to make some calls.

Today now my friend wanted to call me (one Voxalot-Tel-No. to another Voxalot-Tel-No), but after some minutes the line got soundless after some minutes and that happened again and again.

Now, in oder to check I wanted to login (as I know the pwd) @voxalot.com but I cann't and I get instead:
Quote:
ERROR
1. User not activated yet.
And re-using the confirmation-link ends in another
Quote:
ERROR
1. Unable to confirm registration for 560037 with token n...i.

Confirm Registration
Please enter your member Id and confirmation token that were sent to you in the registration confirmation email.
Member Id
Confirmation Token
Please can s.o. from Voxalot look into the account 560037 what went wrong?
Thanks in advance,
casch
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Unread 11-07-2010, 04:14 PM   #2
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Default

Hi,

Should be active now.
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Unread 11-08-2010, 08:31 AM   #3
casch
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Default

Thanks,

but may I ask, why this happens (as I saw not only at this account)?
I there anything one should be aware of in order not to fall into that trap?

Again, thans a lot,
casch
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Unread 11-18-2010, 10:06 PM   #4
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Default Please help account 104030 account cant be activated

i got the same problem with account 104030. please help!
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