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Unread 08-03-2011, 07:37 AM   #1
casch
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Angry all incomming Voip-calls are dead??

Hi,

by what ever reason since some time all incomming calls are dead?
My connection:
me - Ata - FritzBox-Router 7270 - Voxalot (305..4) - VoipDisount - world
my Voxalot Settings:
Symmetric NAT Handling. = YES
VoipDiscount-Settings:
Active* = YES
SIP Register* = YES
Optimize Audio Path* = NO

I get the Voip-call (caller->VoipDiscout->Voxalot->Ata), the phone rings, I can see the caller no. (if any) and after I have picked up the call (my ata shows me the line is open) both sides can't hear anything. A few weeks ago it wasn't that way!!
(Most of my calls I get by landline, that why I can't tell a detailed date)

On the other hand, if I call (Ata->router->Voxalot->VoipDiscount) I have absolutely no problem, eg from your call-records:
03-08 07:49:10 07:49:35 004365.........20 00:00:25
Neither calling others nor the echo test nor the mailbox has any problem.

The lat 5 incomming Voip-calls (all dead) were:
03.08.11 09:05 Galina Fon-F Internet: 305..4 0:01
03.08.11 08:44 unbekannt Fon-F Internet: 305..4 0:01
02.08.11 21:07 unbekannt Fon-F Internet: 305..4 0:01
02.08.11 20:51 unbekannt Fon-F Internet: 305..4 0:01
02.08.11 20:47 unbekannt Fon-F Internet: 305..4 0:01

Time is always Western Europe Time (GMT+2)

It should be the VoipDiscount-Connection!!
Please look into that!!

Regards casch
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VoIP: VoipDiscount, VoipCheap, VoXaLot.com
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Unread 08-03-2011, 02:12 PM   #2
casch
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Default adding ..

trying to solve my problems I found even more problems

If I set under Service Providers:
Optimize Audio Path* = YES
Now if I call the connection is established (see above, prev. post) but again both sides can't hear anything.
In this case it doesn't matter if:
Symmetric NAT Handling = YES or NO.

But if I call my self from one voxalot-no to the other voxalot-no it works either ways.

So either I can't call out via VoipDiscount or I cannot be called via VoipDiscount in both cases the number is shown, the call is established, and the calller started to pay but no sound is transmitted
So the problem must be the connection between voxalot and voipdiscount!!

BTW: I tried to use this entering both
305..4@voxalot.com and 305..4@eu.voxalot.com.
In both cases the webpage shows me: Call to *010600 has been initiated.
(eu.voxalot.com should be *031 600 - no?) my phone does not ring?
(My missunderstanding?)

So please look into that!
casch
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Ata: Fritzbox 7270
VoIP: VoipDiscount, VoipCheap, VoXaLot.com
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