Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 10-30-2007, 04:39 PM   #1
roberthuang
Member
 
Join Date: Aug 2006
Posts: 30
Thanks: 1
Thanked 1 Times in 1 Posts
roberthuang is on a distinguished road
Default How can I delete one of my voice service providers?

Hi All,

I am trying to delete one of my voice service providers and get the following error message, "Unable to delete provider "VbuzzerHYH" while a callback entry reference "00867503296353" to it exists. ". I coudn't find any callback entry because I am a basic user.

How can I delete it? My voxalot ID is 777771. Thank in advance.

Robert
roberthuang is offline   Reply With Quote
Unread 10-30-2007, 07:45 PM   #2
craig
 
Join Date: Feb 2006
Posts: 243
Thanks: 8
Thanked 130 Times in 72 Posts
craig is a jewel in the roughcraig is a jewel in the roughcraig is a jewel in the rough
Default

Hi Robert,

I have manually removed your callback entries so you should be able to remove your provider now.

--
Craig
craig is offline   Reply With Quote
Unread 10-31-2007, 01:10 AM   #3
roberthuang
Member
 
Join Date: Aug 2006
Posts: 30
Thanks: 1
Thanked 1 Times in 1 Posts
roberthuang is on a distinguished road
Default

Thank you, Craig!
roberthuang is offline   Reply With Quote
Unread 01-05-2008, 01:38 PM   #4
mrocha
Junior Member
 
Join Date: Oct 2006
Posts: 14
Thanks: 0
Thanked 0 Times in 0 Posts
mrocha is on a distinguished road
Default same problem

Im having the same problem on account 315327. Thanks
mrocha is offline   Reply With Quote
Unread 02-17-2009, 09:02 PM   #5
simmo
Junior Member
 
Join Date: Feb 2009
Posts: 4
Thanks: 0
Thanked 0 Times in 0 Posts
simmo is on a distinguished road
Default

Quote:
Originally Posted by craig View Post
Hi Robert,

I have manually removed your callback entries so you should be able to remove your provider now.

--
Craig
Hi,

I am also having the same problem trying to delete a provider.

"Unable to delete provider ... while a callback entry reference "4687198031" to it exists."

Can someone please help to manually remove this callback entry?
simmo is offline   Reply With Quote
Unread 02-17-2009, 10:10 PM   #6
kurun
 
Join Date: Sep 2006
Location: Toronto, Canada
Posts: 568
Thanks: 70
Thanked 147 Times in 115 Posts
kurun is a jewel in the roughkurun is a jewel in the rough
Default

Please remove all references to the Provider you want to delete in the Smart Call/Dial Plans entries, and in the Call Forwarding page (Premium service).
You should then be able to delete the Provider from your Provider Listing.
kurun is offline   Reply With Quote
Unread 02-18-2009, 12:14 AM   #7
simmo
Junior Member
 
Join Date: Feb 2009
Posts: 4
Thanks: 0
Thanked 0 Times in 0 Posts
simmo is on a distinguished road
Default

I have already removed all references to the Provider in question in the Smart Call/Dial Plan configuration. I believe that this issue is related to the Web Callback function which I used in the early days but no longer have access to (ie. VoxBasic account).
simmo is offline   Reply With Quote
Unread 02-19-2009, 12:55 PM   #8
gotalkvoip
Junior Member
 
Join Date: Mar 2008
Posts: 28
Thanks: 4
Thanked 0 Times in 0 Posts
gotalkvoip is on a distinguished road
Default

no references within call forwarding?
gotalkvoip is offline   Reply With Quote
Unread 02-19-2009, 11:53 PM   #9
simmo
Junior Member
 
Join Date: Feb 2009
Posts: 4
Thanks: 0
Thanked 0 Times in 0 Posts
simmo is on a distinguished road
Default

I don't have access to call forwarding (ie. VoxBasic account). Believe that I need someone from Voxalot support to manually remove the Web Callback reference (as performed by Craig at the start of this thread) as I no longer have access to this function.

Can someone from Voxalot support help out here?
simmo is offline   Reply With Quote
Unread 02-20-2009, 11:46 AM   #10
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Quote:
Originally Posted by simmo View Post
I don't have access to call forwarding (ie. VoxBasic account). Believe that I need someone from Voxalot support to manually remove the Web Callback reference (as performed by Craig at the start of this thread) as I no longer have access to this function.

Can someone from Voxalot support help out here?
Please PM me your account number.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Free DID Numbers, Free Voip Calls, & more Voip Info amroe Voxalot General 54 01-13-2014 09:11 AM
HowTo: 6 Steps To Tune Your Voice Quality martin Voxalot Tips, Tricks & HowTo's 13 12-27-2010 11:36 AM
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough ctylor Voxalot General 5 04-28-2010 12:52 AM
Voxalot does not release Registered Number once deleted from Voice Service Provider L xvaiox Voxalot Support 4 08-05-2007 09:55 AM
Voice Service Provider List Reg. Status unknown isolve Voxalot Support 1 07-30-2007 10:04 PM


All times are GMT. The time now is 09:11 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.