HELP! sorry the number you have entered could not be conected

[joshmurray48]

i have purchase voxalot extreme.. and im having problem..when i call it says"sorry the number you have entered could not be conected..

but i done correctly configuring my nokia n95 8gb and it was also promp that it was registered, but when i call it says"sorry the number you have entered could not be conected..i am using US cluster

can you help me..step by step

At the voice prompt, i have dial *010xxxxxx <- where xxxxxx is user Voxalot user name

but my wifi mobile not ring. it say "the personal extention ****62 is not available"

I am in the phillipines now usgin my wifi

thank you

looking forward

[emoci]

Originally Posted by joshmurray48

i have purchase voxalot extreme.. and im having problem..when i call it says"sorry the number you have entered could not be conected..

but i done correctly configuring my nokia n95 8gb and it was also promp that it was registered, but when i call it says"sorry the number you have entered could not be conected..i am using US cluster

can you help me..step by step

At the voice prompt, i have dial *010xxxxxx <- where xxxxxx is user Voxalot user name

but my wifi mobile not ring. it say "the personal extention ****62 is not available"

I am in the phillipines now usgin my wifi

thank you

looking forward

Whether you have VoXBasic or any of the VoXPremium services, the registration with the Nokia is the same....

The issue here is whether you had the Nokia working at any point before this with VoXalot..... (my understanding is that depending on the version of the Nokia Software you have, there may be some hoops to jump)

I am not familiar with the process, however the following are resources that may help....:

http://forum.voxalot.com/voxalot-sup...html#post14699

or

http://forum.voxalot.com/voxalot-gen...html#post13436
http://forum.voxalot.com/voxalot-sup...html#post13611 (location of the App mentioned in the guide above)

For an overview may want to see this:
Nokia Configuration Settings - Voxalot FAQ

[joshmurray48]

i cant still use my voxalot calling..even it say registerd

[emoci]

Originally Posted by joshmurray48

i cant still use my voxalot calling..even it say registerd

Usually being able to specify STUN settings in the Nokia setup (as per the links I gave above) solves the incoming call problem....

If outgoing calls are also failing, remember that you do need to have Dial Plans setup in VoXalot....

Unfortunately configuring the Nokia is not as Plug and Play as one would like (meaning that you're going to have to do some work to get this setup)

Sorry that I can't be of more help...