Routing mysteriously broken

snaga · 08-28-2009, 05:39 AM

Hi,

I am a voxalot premium member with several SIP registrations.

All was working until yesterday when randomly everything broke:

Currently - reigstered with pfingo (singapore), plus 2 registrations with Engin, with rules -> if pfingo number rung, forward all the time to one aussie number (via Engin1). If Engin1 rung, forward to one singapore number. If Engin 2 rung, forward to one number (working hours), or another number the rest of the time (also via pfingo)

However, all 3 show active and registered, but when i ring any of the DID for the Voip providers, i just get 'subscriber not available' message by the Voip provider. I was using au.voxalot, and switched to us.voxalot (after it broke, trying to get it to work again). I re-entered all the voice providers details.

Help.

User: 481111

With thanks,

Snaga

UPDATE 1: just spoke to engin, and from there end, it looks like there is a device registered with them, for the purpose of both engin1 and engin2 referred to above... hmmm

boatman · 08-28-2009, 06:53 PM

A call to your Voxalot number returns:
Status-Line: SIP/2.0 480 Temporarily Unavailable

I would guess that you have Voxalot voice mail disabled and your SIP phone is not reachable.

08-28-2009, 05:39 AM	#1
snaga Junior Member Join Date: Aug 2009 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Routing mysteriously broken Hi, I am a voxalot premium member with several SIP registrations. All was working until yesterday when randomly everything broke: Currently - reigstered with pfingo (singapore), plus 2 registrations with Engin, with rules -> if pfingo number rung, forward all the time to one aussie number (via Engin1). If Engin1 rung, forward to one singapore number. If Engin 2 rung, forward to one number (working hours), or another number the rest of the time (also via pfingo) However, all 3 show active and registered, but when i ring any of the DID for the Voip providers, i just get 'subscriber not available' message by the Voip provider. I was using au.voxalot, and switched to us.voxalot (after it broke, trying to get it to work again). I re-entered all the voice providers details. Help. User: 481111 With thanks, Snaga UPDATE 1: just spoke to engin, and from there end, it looks like there is a device registered with them, for the purpose of both engin1 and engin2 referred to above... hmmm Last edited by snaga; 08-28-2009 at 05:54 AM.

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08-28-2009, 06:53 PM	#2
boatman Senior Member Join Date: Jul 2007 Location: Oregon, USA Posts: 365 Thanks: 17 Thanked 77 Times in 64 Posts	A call to your Voxalot number returns: Status-Line: SIP/2.0 480 Temporarily Unavailable I would guess that you have Voxalot voice mail disabled and your SIP phone is not reachable.