Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 07-29-2008, 09:20 PM   #1
povlhp
Junior Member
 
Join Date: May 2007
Posts: 5
Thanks: 1
Thanked 0 Times in 0 Posts
povlhp is on a distinguished road
Default Problems registering with eu.voxaot.com

Hi,

I am having problems having my SPA-2000 registering with eu.voxalot.com at different times. Traceroute is fine, <50ms response. But registration fails. I can telnet to the server at port 5060 and get a response.

Normally I can redirect to us.voxalot.com, but this is not something I can ask my wife to do. Often a few days later I will switch back.

Are there known problems with the eu servers ? I have had the problem for 2-3 weeks. (I also have retrain problems n my ADSL in the same period, bt I have the problem even when stable Internet is back up)
povlhp is offline   Reply With Quote
Unread 07-30-2008, 05:02 AM   #2
emoci
 
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123
Thanked 369 Times in 282 Posts
emoci is a name known to allemoci is a name known to allemoci is a name known to allemoci is a name known to all
Default

There are no official issues reported with the server itself....(although the eu and au server have in general had more complaints recently, not all regarding registration, but in general...)

One thing to consider: Is this issue with eu.voxalot.com occurring just after your ADSL connection has been restored...?

I've noticed that in some cases when I've had to resync my DSL connection, it helps to power the ATA Off and On just after the internet has been restored
emoci is offline   Reply With Quote
Unread 07-30-2008, 05:46 AM   #3
boatman
Senior Member
 
boatman's Avatar
 
Join Date: Jul 2007
Location: Oregon, USA
Posts: 365
Thanks: 17
Thanked 77 Times in 64 Posts
boatman is on a distinguished road
Default

Quote:
Originally Posted by povlhp View Post
(I also have retrain problems with my ADSL in the same period, but I have the problem even when stable Internet is back up)
What would happen if your DSL connection would, for a time, allow outbound packets, but could not receive packets? What would eu.voxalot.com do if your ATA did not receive the proxy's reply and tried to register every 30 seconds (the default Reg Retry Intvl). Some proxies will ban an ATA that tries to register too often. I do not know what eu.voxalot.com would do, but it's something to consider if your DSL connection is unreliable.

Last edited by boatman; 07-30-2008 at 07:13 PM.
boatman is offline   Reply With Quote
Unread 07-30-2008, 01:06 PM   #4
kendid
Member
 
Join Date: Aug 2006
Location: UA
Posts: 72
Thanks: 6
Thanked 3 Times in 3 Posts
kendid is on a distinguished road
Default

Yeah, I've been having the same problem as you for about a month now it seems, I've just directly registered with my provider for now.

Seems I lose my registration and can't register again - or for some extended period. If I change to the US server I can get back on no problem. On Voxalot's end it shows I'm not registered when this happens.

Not sure what the problem is, could even be my setup -- even though it hasn't changed for about 6 months. Who knows???

Good luck! I haven't got time to troubleshoot, so be sure to let others know what you find -- might help us others as well...
kendid is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Problems registering with VSP Budget Phone CleverClogs Voxalot Support 4 03-11-2008 10:07 PM
Anyone experiencing problems registering in AU server? affinity Voxalot Support 10 05-11-2007 12:04 AM
Anyone experiencing problems registering in eu server? ricardojpereira Voxalot Support 1 05-10-2007 07:35 AM
Problems registering with Callcentric.com vickrm Voxalot Support 6 04-14-2007 04:05 AM
Problems registering with Skypho (voip.eutelia.it) MrFusion Voxalot Support 1 09-14-2006 08:51 AM


All times are GMT. The time now is 08:51 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.