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Unread 04-27-2007, 01:40 PM   #51
flaquadrat
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Hallo *!

Here are my test results:


Gigaset -> eu.voxalot.com -> dial plan for sip.voipbuster.com and sip.voipcheap are working perfectly! All landline calls to Vienna/Austria are free and not marked as fup.


WebCallBack is *NOT* working! I try with all posible voip provider combinations (voipbuster-voipcheap, voipbuster-voipbuster, voipcheap-...), *no* signal, *without* error message! .. And not charged!

Regards & Liebe Gre
Fla
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Unread 04-27-2007, 02:30 PM   #52
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My preliminary results show that SPA3102 -> eu.voxalot.com -> Voipdiscount now seems to work without an FUP charge.

I'm having some strange results with CLI though. I'm trying to replicate them but it appears that my verified Voipdiscount CLI is passed to my mobile (Orange UK) but not to my landline (BT). I know that this isn't a VoXaLoT issue, but has anyone else had any similar experience?

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Unread 04-27-2007, 03:14 PM   #53
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i also have sometimes strange issues with cli transmission. it always works, exzept on the cell of my girlfried

dont know why. perhaps its an issue with telering in austria, cause they use national roaming.
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Unread 04-27-2007, 03:54 PM   #54
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FYI, my last 2 calls through Webcalldirect were marked FREE without me changing anything.
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Unread 04-27-2007, 09:35 PM   #55
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Default FUP Issue fixed on all Severs

Hi All,

Ok I have received official word from Betamax Tech Support.

The FUP issue has been fixed on all servers. However there may still be issues with a few IP addresses. These should resolve them selves in the next few days.

This is the response I got from Betamax Tech Support


"The servers have been updated with the fix. Almost all users should be able to call from now on without hitting the fair use policy limit. A handfull IP addresses still have an exceeded FUP value (max. about 10 addresses). Unfortunately there is no easy way for us to find these users and reset their FUP values. Within a few days this problem will solve itself because FUP checking takes place over a window of 7 days. In case individual users should still complain about this problem the coming days, please let us know and we will reset the FUP for these users."



Thanks to Betamax Tech Support for immediately addressing the problem.

Tony.
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Unread 04-28-2007, 07:31 AM   #56
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Thanks Tony! We really appreciate your help.
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Unread 04-28-2007, 04:47 PM   #57
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Default VoipDiscount

I solved my problems with Voip discount and with my ATA now i can use it. But now i have another problem. Call forward to Voipdiscount is not working anymore. Any one have any solution?

Regards

Mauro
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Unread 04-28-2007, 08:45 PM   #58
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Default still problem with voxalot - FUP EXCEEDED

2007-04-28 22:39:06 +48673509001 (FUP exceeded) 00:00:04 € 0.010

in 7 days - 87 minutes
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Unread 04-30-2007, 05:53 AM   #59
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As stated in the post above Betamax support has said that a handful of users (max 10 ) will still have the FUP issue though this should only last a few days.

Tony.
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Unread 04-30-2007, 10:42 AM   #60
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Quote:
Originally Posted by flaquadrat View Post
WebCallBack is *NOT* working! I try with all posible voip provider combinations (voipbuster-voipcheap, voipbuster-voipbuster, voipcheap-...), *no* signal, *without* error message! .. And not charged!
I'm still having this same problem today with WebCallBack and VoipDiscount. Just a dead line. No sound at all.
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