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Unread 04-28-2008, 04:17 PM   #1
chatalot
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Default Carrier has not accepted the call

I am occasionally getting the above error in the logs from my DID provider.

My provider forwards my DID to XXXXXX@voxalot.com

I would think that my DID provider is referring to Voxalot as the carrier?

The above error last happened at 21/04/2008 20:20:24 (UK Time) then

At 20:20:34 the call was answered but only for 4 sec (no error)
At 20:20:41 the call was answered but only for 3 sec
At 20:20:50 the call was answered but only for 3 sec
At 20:21:31 the call was answered and a 2m 30 sec call took place ( I assume the caller finally got through)

I am not sure what the caller hears at this point but it appears as though they have to keep trying and the phone on my PAP2 did not ring until the final time.

I am posting this hoping that Voxalot can check my incoming logs or comment on the service status at that time?

Last edited by chatalot; 04-28-2008 at 04:29 PM.
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Unread 05-24-2008, 07:43 PM   #2
chatalot
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Default

Just wanted to bump this question to see if anyone has any suggestions as to what is happening?
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Unread 05-25-2008, 05:36 PM   #3
TBhimdi
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Default

Have you tried forwarding to XXXX@eu.voxalot.com instead of just voxalot.com? (Assuming you're registered to the EU server and assuming you're located in the UK)
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Unread 05-29-2008, 05:04 PM   #4
chatalot
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Default

I dont think it matters which address you forward to as they both work!

Although I have noticed this happen a few time, it has not happened again ince the dates I gave above so it may just have been a service outage somewhere, I was hoping someone at voxalot may want to troubleshoot it with the info I gave.
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