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Unread 09-30-2008, 09:06 AM   #1
833333
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Default webcall / mobile call not working

Hi!

I have been using the mobile web call and it worked fine.

However, since about 1 week ago, it is not working any more and I tried using webcall today and it is also not functioning.

I initiated a call to my French landline, using voipcheap.com and on all occasions it said it is busy when it is not. But I was able to use SJPhone to call the same number without any problem.

Also, I was able to initiate calls from the voipcheap.com site directly.

Please help. I became a premium member solely for the reason of mobile webcall.

Best regards,

Flora Kan
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Unread 09-30-2008, 12:25 PM   #2
andy
 
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Default

There seem to be some issues with use of Betamax brands with Voxalot and the moment, which you can read about on other threads, but as a precis:

Betamax calls don't seem to work using the eu.voxalot server, but have been ok so far with us.voxalot

Although Voxalot are sending the same header/IP info to Betamax, it seems like Betamax have introduced a restriction, whether deliberately or inadvertently nobody knows yet

Try swapping to the us server, and have you tried other VoIP providers with Voxalot's mobile callback?
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Unread 09-30-2008, 08:13 PM   #3
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Hi,
in your profile change preffered server to US server and then try webcallback. I think then it will work. Busy tone you are getting due to problem of EU server with BetaMax.

Hope this help.

Regards.

Majo
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