Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 09-28-2008, 01:52 AM   #1
voxasia
Junior Member
 
Join Date: Jul 2008
Posts: 4
Thanks: 0
Thanked 0 Times in 0 Posts
voxasia is on a distinguished road
Unhappy Inbound call not functioning

I did the following test after I stop receiving inbound call via voxalot.

1) Inbound call via pfingo DID not working
2) Inbound call via freedigits DID not working
3) Inbound call via voipdiscount DID not working

* all registered on voxalot

Other issues :
1) Outbound call via voipdiscount on voxalot not working
Solution: outbound call to voipdiscount sip uri via voxalot and using voipdiscount to call forward, works ok. Tested on webcallback (At least I can use the webcallback service).

The registration server I use is us.voxalot.com.

I'm not sure whether anyone else is have the same problem but kindly help me to solve the above problems. I'm using the premium account and these problems are costing me more money since I have to set all my SIP providers to forward call direct, in order for people to reach me. I spend 75% of my time overseas.
voxasia is offline   Reply With Quote
Unread 09-28-2008, 05:18 AM   #2
boatman
Senior Member
 
boatman's Avatar
 
Join Date: Jul 2007
Location: Oregon, USA
Posts: 365
Thanks: 17
Thanked 77 Times in 64 Posts
boatman is on a distinguished road
Default

Can you receive calls on your Voxalot number? What kind of SIP phone do you use?
boatman is offline   Reply With Quote
Unread 09-29-2008, 04:08 AM   #3
voxasia
Junior Member
 
Join Date: Jul 2008
Posts: 4
Thanks: 0
Thanked 0 Times in 0 Posts
voxasia is on a distinguished road
Default

Have not tested call to voxalot. I'm not using any sip phone all calls are phone to phone. I have DIDs from 3 countries, which use to be able to reach me without any problem.

Call structure:
DID (freedigits - registered at us.voxalot.com) to call forwarding via voipdiscount.
DID (Pfingo - registered at us.voxalot.com) to call forwarding via voipdiscount.
DID (voipdiscount - registered at us.voxalot.com) to call forwarding via voipdiscount. * using 2 different voipdiscount account.

After call forwarding and wedcallback via voipdiscount failed on 23th Oct. I tried call forwarding via sip uri of voipdiscount (and set call forwarding in voipdiscount) works. Tested with webcallback.

However, all call to DID not forwarded now. Message for freedigits is "Personal at the number xxxxxx not answering"
Meassage for Pfingo is "The Pfingo user you're trying to reach is not available"
No message for Voipdiscount - only silent.

Any solutions?
voxasia is offline   Reply With Quote
Unread 09-29-2008, 08:21 AM   #4
kurun
 
Join Date: Sep 2006
Location: Toronto, Canada
Posts: 568
Thanks: 70
Thanked 147 Times in 115 Posts
kurun is a jewel in the roughkurun is a jewel in the rough
Default

Note that Freedigits DID can be forwarded at no charge to a sip address directly without the need of registration (Eg forward to xxxxxx@voxalot.com or xxxxxxxx@sip.voipdiscount.com).

Last edited by kurun; 09-29-2008 at 08:55 AM. Reason: Corrected sip addres format.
kurun is offline   Reply With Quote
Unread 10-02-2008, 02:07 AM   #5
voxasia
Junior Member
 
Join Date: Jul 2008
Posts: 4
Thanks: 0
Thanked 0 Times in 0 Posts
voxasia is on a distinguished road
Default

What ever the support at voxalot did, Thanks. All inbound DIDs and even Betamax clones outbound seems to be working now.
Have anyone tried Terrasip the call charges and DIDs seems to be quite reasonable. Does it work on voxalot for inbound and outbound call, I thinking of using it as a backup in case betamax clones fail to work on voxalot again.
voxasia is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Free DID Numbers, Free Voip Calls, & more Voip Info amroe Voxalot General 54 01-13-2014 09:11 AM
Inbound call issues (VoxPro) Mr.Jingles Voxalot Support 1 04-08-2008 04:45 PM
Call Forward from inbound number skandymicky Voxalot Support 3 06-27-2007 10:04 PM
Ata don't ring with SIP-coded originated inbound call! ronison Voxalot Support 3 03-26-2007 06:09 PM
Newbie - but please be nice Mallycat Voxalot Support 21 04-15-2006 07:50 AM


All times are GMT. The time now is 09:19 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.