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Unread 05-05-2006, 06:15 PM   #1
xisdn
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Default Voicemail Problem

Hello,

I've got back home and I found my voicemail don't working anymore:

if I leave myself a message I don't receive the email with it and the VMWI don't light up. If I try checking the VM dialing 500 i find the message correctly.

I've tried changing email address and leaving another msg but i still did not get the message via email.

Any idea?
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Unread 05-05-2006, 07:11 PM   #2
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I'm having the opposite problem. I have deleted all my voice mails but still receive the message waiting stutter (and light on the phone).
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Unread 05-05-2006, 09:51 PM   #3
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Hi,

Looks like we needed to update a missed configuration file that was part of the server move.

Are you both able to re-try?
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Unread 05-06-2006, 04:56 AM   #4
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Re-try? I accessed voice mail again and the system said I had no messages but still have the VM stutter.
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Unread 05-06-2006, 05:44 AM   #5
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Sorry I should have made myself a bit clearer. What I meant be re-try is adding a voicemail message and then deleting it.
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Unread 05-06-2006, 08:35 AM   #6
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Hi,

As I've just indicated in another thread I seem to be having exactly the same problem as wmp (except that I don't have a phone with a message waiting light).

ataboy
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Unread 05-06-2006, 07:30 PM   #7
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Default No access to Voice Mail

Hello,

I have had access to my voice mail after dialing 500 and now it does not connect. I have changed nothing? Is there a problem with the server? Also my message waiting light never goes off now, it is constantly blinking ????

Thanks

Dennis
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Unread 05-06-2006, 08:59 PM   #8
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I'm not having any problems accessing voicemail by dialing 500.

I can't speak to whether VMWI is working correctly as I'm currently using Asterisk to connect to my VoXaLot account.

Ron
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Unread 05-06-2006, 10:23 PM   #9
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Hi all,

As mentioned in another thread the VoXaLot server is now at a new IP address.

All IP address updates are now complete on the server side. Could you please add or delete a new voicemail message and confirm that things are again working.

Thanks
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Unread 05-06-2006, 10:59 PM   #10
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Martin,

I can leave voicemail and then retrieve it by dialing 500, but I'm no longer receiving a copy via email as I was up until a day or two ago.

Ron
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