Can't be connected?

wsmaal · 01-12-2008, 12:51 PM

I have read that accessing my (basic) voxalot voicemail via a regular (PSTN) phone is possible.

If I call the SIP Broker PSTN access number (ixcall.net), enter the Voxalot SIP-Code *010500 or *031500, my voxalot number and pass code, then I get the message: can't be connected, please try again (voicemail is active). What do I wrong?

kurun · 01-12-2008, 03:22 PM

There is a note on the SipBroker website regarding Ixcall to "Wait for second tone"
The sequence you are dialling looks correct assuming you are waiting for the system prompts.

Failure to connect may be due to the end point not recognizing the dial tones correctly.
This may be a problem of the phone used. Wired high quality phones seem to yield better results as compared to cordless phones. Or it may be a problem of the phone connection going through a business PABX and/or through the PSTN network.

Slow deliberate dialing with a very defined gap between the numbers also helps sometimes.

01-12-2008, 12:51 PM	#1
wsmaal Junior Member Join Date: Jan 2008 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Can't be connected? I have read that accessing my (basic) voxalot voicemail via a regular (PSTN) phone is possible. If I call the SIP Broker PSTN access number (ixcall.net), enter the Voxalot SIP-Code 010500 or 031500, my voxalot number and pass code, then I get the message: can't be connected, please try again (voicemail is active). What do I wrong?

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01-12-2008, 03:22 PM	#2
kurun Join Date: Sep 2006 Location: Toronto, Canada Posts: 568 Thanks: 70 Thanked 147 Times in 115 Posts	There is a note on the SipBroker website regarding Ixcall to "Wait for second tone" The sequence you are dialling looks correct assuming you are waiting for the system prompts. Failure to connect may be due to the end point not recognizing the dial tones correctly. This may be a problem of the phone used. Wired high quality phones seem to yield better results as compared to cordless phones. Or it may be a problem of the phone connection going through a business PABX and/or through the PSTN network. Slow deliberate dialing with a very defined gap between the numbers also helps sometimes.