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Voxalot Support Support for the Voxalot service. |
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10-18-2009, 09:51 AM | #11 |
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Join Date: Oct 2009
Posts: 18
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It's my credit card (Visa) payment list. you can see it!
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10-18-2009, 10:41 AM | #12 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
zcharming. As stated in my post, the problem is not with your payment but with your web callback usage. I am waiting for some information from our accounts person on why your calls are blocked. Once I get this information I will let you know.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
10-19-2009, 09:42 AM | #13 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
zcharming your account has been unblocked.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
10-19-2009, 10:28 AM | #14 |
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Join Date: Oct 2009
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Can I use virtual toll free branding ? I am voxalot lite user
I can use webcallback and virtual toll free call now, thanks!
then I found another problem. did that I misunderstand? my account 888433 is voxalot lite . ServicesVoxLite ($15 USD / yr) For a small annual fee, a VoxLite account offers all of the Voxalot Basic functionality, plus the advanced Voxalot functions such as Smart Call Connection and Web Call back. With a VoxLite account you can: Set one SIP registrations for inbound calls Set up Call Connection rules Use Web Call Back Make Smart Calls (balancing call quality and costs) Make free calls to other voxalot members Make free calls to over 2000+ other SIP networks Receive calls to your voxalot number Set up Voice Service Providers for outbound calls to normal telephone numbers Activate or deactivate voice mail Receive voice mail as a sound file (WAV file) in your email inbox Create a speed dial directory Get free support from the community support forums. Connect to your Voxalot account using a soft phone, wifi mobile, Analog Telephone Adapter or using one of the 200+ access numbers around the world listed on SIP Broker. Use our branded Virtual Toll Free button above is what I see on voxalot website. the last line write I can use branded virtual toll free button. but when I tried, I get the wrong message as picture : Last edited by zcharming; 10-19-2009 at 10:34 AM. |
10-21-2009, 02:56 AM | #15 | |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
Quote:
The Virtual Toll Free Branding Function is not included with any of the premium packages. It is tailored to business customers and last I heard would run you about a $350 one time fee... "Use our branded Virtual Toll Free button" means the Virtual Toll Free button with our (VoXalot's) brand (not your own) |
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