Grandstream 286 - No outbound calls!

[The King]

Originally Posted by tomblandford

That's great.

While this issue is being discussed, it seems strange, but *600 does work on my phone while *500 doesn't. When I dial *5 it seems to send the call straightaway but nothing happens. I wonder if it is something with Grandstream.

Anyway, I'm happy coz 500 works just fine.

I agree this must be a grandstream thing.
For me *500 does not work at all. Didn't notice if it failed after dialing *5 or after the full string.

Not too concerned though, as 500 works just fine.

[pranzo]

Originally Posted by The King

Hi, thanks for your message.

My dial plans are all set up correctly, which is why outgoing calls work just fine with x-lite.

Have you tried to access voicemail by 500, as suggested also by Affinity?

Have you set up properly port forwarding on your router? Softphones work even if you have not done it, but ATAs require it.

[kurun]

There was another chain with related information.

If you set the field "Enable Call Features" to [NO], then *500 will work.

If you look at the Call Features list in the ATA manual, you will find that the *50 is the code for disable call waiting.

I believe that the ATA takes the first part of [*500#] as a feature key-in, and sends "0#" to Voxalot.

Since [*60] is not a listed feature code, then [*600#] works.

I am using a GS HT-496 set up as above, but I think this applies to all the models.

Note also that there are 2 versions of the ATA-286, one of which is not upgradeable to the latest firmware. I did have an earlier model that I am not using right now. It did have some other issues with leading[*] dialling, but I did not investigate it further.

Hope this helps.

[pranzo]

Originally Posted by kurun

There was another chain with related information.

If you set the field "Enable Call Features" to [NO], then *500 will work.

If you look at the Call Features list in the ATA manual, you will find that the *50 is the code for disable call waiting.

I believe that the ATA takes the first part of [*500#] as a feature key-in, and sends "0#" to Voxalot.

Since [*60] is not a listed feature code, then [*600#] works.

I am using a GS HT-496 set up as above, but I think this applies to all the models.

Note also that there are 2 versions of the ATA-286, one of which is not upgradeable to the latest firmware. I did have an earlier model that I am not using right now. It did have some other issues with leading[*] dialling, but I did not investigate it further.

Hope this helps.

Useful information, thanks.
And what about ** for speed dials? It does not work with me.
http://forum.voxalot.com/showthread.php?t=1173

[affinity]

Originally Posted by pranzo

And what about ** for speed dials? It does not work with me.

How about adding this dial plan:

_11. **{EXTEN:2} VoXaLot

This way if you start a dial sequence with 11, then the 11 is replaced with ** for the speed dial.

[kurun]

** works for me both with GS ATA and IP Phone.
The (triple) *** is used to enter the ATA Configuration menu from the handset.
No idea why (double) ** does not work.
If you post or PM me, your configuration settings, I'll take a look and give you an opinion. All the best.

[pranzo]

Originally Posted by kurun

If you look at the Call Features list in the ATA manual, you will find that the *50 is the code for disable call waiting.

I believe that the ATA takes the first part of [*500#] as a feature key-in, and sends "0#" to Voxalot.

Since [*60] is not a listed feature code, then [*600#] works.

Yes, things are as you said.

Originally Posted by kurun

If you set the field "Enable Call Features" to [NO], then *500 will work.

For me, another trick was needed. Read my other message. Thanks for four suggestions.

[pranzo]

Originally Posted by affinity

How about adding this dial plan:

_11. **{EXTEN:2} VoXaLot

This way if you start a dial sequence with 11, then the 11 is replaced with ** for the speed dial.

It does not work.

Edit: now I've solved. Please read my reply to Kurun. Thanks.

[pranzo]

Originally Posted by kurun

** works for me both with GS ATA and IP Phone.
The (triple) *** is used to enter the ATA Configuration menu from the handset.
No idea why (double) ** does not work.
If you post or PM me, your configuration settings, I'll take a look and give you an opinion. All the best.

Thanks for your kindness. I've solved. What an hard won!

To access Voicemail *500, I have changed "Caller ID Scheme" from "BellCore" to "ETSI_FSK" besides "Enable Call Features" from "Yes" to "No".

The problem about speed dials was due (I suppose) to the new set-up recently made in VoXaLot. After deleting and re-setting speed dials, they work well.