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Unread 01-26-2007, 02:39 AM   #1
zaq
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Default Register still shows failed after sip server was back on-line

Pennytel was down for a few hours this morning, it was not registered even after the server was back on-line for hrs, I had to manually register. I don't remember I had to do this in the past, any ideas ?

Thanks

Last edited by zaq; 01-26-2007 at 02:41 AM. Reason: Subject
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Unread 01-26-2007, 02:46 AM   #2
martin
 
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Default

This has always been the case. Once a provider is in failed state it is parked for up to 24 hours until the next retry cycle.

A retry cycle consists of 25 attempts made once every 2 mins.

This allows us to control message flooding from our servers.
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Unread 01-26-2007, 03:20 AM   #3
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To Manually Register, is it a simple Set Active/Register to "No" then back to "Yes"?
I couldn't tell if it was "Pending" as everytime I made changes it would stay at "Failed".
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Unread 01-26-2007, 03:27 AM   #4
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Change the SIP Register field to "No" -> Save and then wait until the status field changes to a "-"

Then change the "SIP Register" field back to "Yes" -> Save
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Last edited by martin; 01-26-2007 at 03:49 AM.
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