Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 03-11-2007, 10:13 PM   #1
trottm
Junior Member
 
Join Date: Jan 2007
Posts: 28
Thanks: 2
Thanked 2 Times in 2 Posts
trottm is on a distinguished road
Default VoxCallMe Dialplan?

Can I send calls initiated from my web page through a different dialplan? I just want to be able to restrict the numbers that initiate the callback to landlines and not mobiles. Any ideas?
trottm is offline   Reply With Quote
Unread 03-12-2007, 12:45 AM   #2
Tony
 
Join Date: Jan 2007
Location: Sydney
Posts: 221
Thanks: 64
Thanked 106 Times in 49 Posts
Tony is a jewel in the roughTony is a jewel in the roughTony is a jewel in the rough
Default

The best thing to do is to create another VoXaLot account to use with VoXCallMe. That way you can create a custom dial plan for your VoXCallMe button as well as create custom call forwarding rules.

Tony.
Tony is offline   Reply With Quote
Unread 03-12-2007, 09:11 AM   #3
trottm
Junior Member
 
Join Date: Jan 2007
Posts: 28
Thanks: 2
Thanked 2 Times in 2 Posts
trottm is on a distinguished road
Default

Tont
Thanks that'll do the trick. I guess yet one more Voip account won't hurt.
trottm is offline   Reply With Quote
Unread 03-12-2007, 02:38 PM   #4
trottm
Junior Member
 
Join Date: Jan 2007
Posts: 28
Thanks: 2
Thanked 2 Times in 2 Posts
trottm is on a distinguished road
Default

Tony
Set up a new account but when I switched the button over my phone no longer rings. I am only registering my ATA to my original Voxalot account. How do I call forward the new account to my ATA. I tried forwarding the new account number to my Voip DID but it doesn't work? I guess I have got the pattern wrong or something?
Cheers.
trottm is offline   Reply With Quote
Unread 03-12-2007, 02:43 PM   #5
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Setup a call forwarding rule within the new account:

Inbound CID Pattern: <leave empty>
Day: Every
Start Time: <leave empty>
End Time: <leave empty>

Forward To: Number
Number: *010xxxxxx via [Dial Plan]

Where xxxxxx is the VoXaLot account that the phone is registered to.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 03-12-2007, 02:58 PM   #6
trottm
Junior Member
 
Join Date: Jan 2007
Posts: 28
Thanks: 2
Thanked 2 Times in 2 Posts
trottm is on a distinguished road
Default

Martin
Sorry, getting there slowly.
Do I have to add a dialplan entry routing all *010. to Voxalot?
SInce I am using eu server must it be *031 or could either work?
trottm is offline   Reply With Quote
Unread 03-12-2007, 03:05 PM   #7
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Quote:
Originally Posted by trottm View Post
Martin
Sorry, getting there slowly.
Do I have to add a dialplan entry routing all *010. to Voxalot?
SInce I am using eu server must it be *031 or could either work?
No, system numbers like *500, *600 and numbers beginning with *010, *031 and *061 are automatically handled by the VoXaLot engine.

Just add the call forwarding record. Nothing more is required.

BTW - *010, *031 and *061 will all reach the same destination.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 03-12-2007, 03:55 PM   #8
trottm
Junior Member
 
Join Date: Jan 2007
Posts: 28
Thanks: 2
Thanked 2 Times in 2 Posts
trottm is on a distinguished road
Default

Thanks, Martin. It is all setup but still not forwarding. I registered both accounts on two lines and the callback is now working fine but still going to the new account. Does it take time for the forwarding request to start working. How can I test the forwarding rule?
trottm is offline   Reply With Quote
Unread 03-12-2007, 09:34 PM   #9
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Quote:
Originally Posted by trottm View Post
Thanks, Martin. It is all setup but still not forwarding. I registered both accounts on two lines and the callback is now working fine but still going to the new account. Does it take time for the forwarding request to start working. How can I test the forwarding rule?
Ok, as a test try changing the forwarding rule to:

Inbound CID Pattern: <leave empty>
Day: Every
Start Time: <leave empty>
End Time: <leave empty>

Forward To: Number
Number: *010xxxxxx via SIP Broker

Where xxxxxx is the VoXaLot account that the phone is registered to.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 03-13-2007, 01:33 PM   #10
trottm
Junior Member
 
Join Date: Jan 2007
Posts: 28
Thanks: 2
Thanked 2 Times in 2 Posts
trottm is on a distinguished road
Default

Martin
Thanks, but I don't have the option of selecting Sip Broker in the Call Forward 'via' selection box. How do I invoke that?
trottm is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
VoXCallMe - Button Contributions martin Voxalot Support 2 06-05-2007 02:56 PM
VoxCallMe and Call Forward melbournelees Voxalot Support 4 03-28-2007 02:02 AM
VoXCallMe - License Agreement martin Voxalot Support 0 03-27-2007 03:08 PM
dialplan in webcallback 310737 Voxalot Support 1 07-30-2006 07:18 AM


All times are GMT. The time now is 02:09 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.