Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
 
Thread Tools Display Modes
Unread 05-18-2007, 02:27 AM   #1
scrag
Member
 
Join Date: Oct 2006
Posts: 51
Thanks: 0
Thanked 3 Times in 3 Posts
scrag is on a distinguished road
Default Voxalot & Nokia E65

Hi all,

I have registered my E65 successfully with my Voxalot account running on my Wireless Lan. The "Sticky" from the top of the forum helped greatly. The quality of the call is actually quite good.

I can ring most numbers as per my dial plan format at Voxalot - so basically that is all calls!

I do, however, have an issue calling other Voxalot accounts via the
*061XXXXXX. The call connects as I can hear it ring but as soon as the other end picks up the call goes imediately to the engaged tone. The strange thing is that I can call *266300 (Monkey Sounds), *266301 (Echo Test) and a whole heap of other numbers using that format, except for other Voxalot account numbers that I need to dial.

The same is happening to my Pennytel DID that I have registered at Voxalot. I can call all other numbers except the Voxalot account number and the Pennytel DID.

If I ring the Voxalot account numbers through the PSTN gateway on another phone all is well.

Does anyone have any ideas what is going on?

Any help would be greatly appreciated.
scrag is offline   Reply With Quote
Unread 05-18-2007, 02:36 AM   #2
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

What happens when you dial *600?

I'll PM you my home Voxalot IVR to use as a test also.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 05-18-2007, 03:09 AM   #3
scrag
Member
 
Join Date: Oct 2006
Posts: 51
Thanks: 0
Thanked 3 Times in 3 Posts
scrag is on a distinguished road
Default

Thanks, as always, Martin,

*600 works fine for the echo test as does 600 as I have _XXX. as a dial plan.

*266300, *266301 plua various others and I can dial *011188888 for the Sipbroker test number.

It just happens that when I try to dial my parents' Voxalot account number or mine the call gets made but as soon as someone picks up it gets disconnected.

Our Pennytel DIDs are also registered with Voxalot but as soon as I try to call them the same thing happens as above. I can call my iinetphone DID from the E65 though.

Very strange indeed.
scrag is offline   Reply With Quote
Unread 05-20-2007, 10:46 PM   #4
scrag
Member
 
Join Date: Oct 2006
Posts: 51
Thanks: 0
Thanked 3 Times in 3 Posts
scrag is on a distinguished road
Default

I'm still having no luck calling my Voxalot account number or that of my folks from the E65 using *061XXXXXX format.

I can dial other numbers via * format as posted above.

I have unregistered Voxalot from my Billion router and had it just registered on the phone but that didn't work either.

Peculiar and annoying! Martin gave me a Voxalot account number to try and that worked fine. Just can't figure out why I can't dial my account number or that of my folks from my E65.
scrag is offline   Reply With Quote
Unread 05-20-2007, 11:00 PM   #5
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Are both numbers on the same network. i.e. caller and callee numbers?
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 05-21-2007, 01:29 AM   #6
scrag
Member
 
Join Date: Oct 2006
Posts: 51
Thanks: 0
Thanked 3 Times in 3 Posts
scrag is on a distinguished road
Default

Same network as in registered to Voxalot - yes.

I have my Voxalot account registered on my Billion and E65 at my home. That would be on the same network.

My parents have their Voxalot account registered on their Billion at their house. This would be a different network.

Even if I deregister my Billion away from Voxalot and have the E65 ONLY registered to Voxalot, I am unable to call my folks via their *061 account number. The call connects but as soon as they pick up the call gets dropped.
scrag is offline   Reply With Quote
Unread 06-01-2007, 09:48 PM   #7
scrag
Member
 
Join Date: Oct 2006
Posts: 51
Thanks: 0
Thanked 3 Times in 3 Posts
scrag is on a distinguished road
Default Fring works??

Hi Martin,

I've been trying different configurations with Voxalot on the E65 but none have allowed me to still call my folks or myself via the *061XXXXXX.

I took a punt last night and downloaded FRING onto my E65. With Fring I am able to call myself and my folks via *061XXXXXX.

I don't understand why it would work via Fring and not via the SIP settings on the phone. I am running through my home wireless network.

So I don't think it is a codec issue....??
scrag is offline   Reply With Quote
Unread 06-01-2007, 11:22 PM   #8
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

When you use fring the E65 talks to the fring server using their own proprietary voice protocol. When fring talks to voxalot, standard codecs are used which explains why it is working.

According to the Nokia Wiki the supported codecs are G.711, iLBC, G729

Given you can can *600, *500 and another voxalot number (my IVR) I would be looking at your parents side.

Just out of curiosity, are you able to reach your parent voxalot number via SIPBroker - PSTN Numbers
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough ctylor Voxalot General 5 04-28-2010 12:52 AM
Can't get voice packets to bypass VoXaLot v164 Voxalot Support 35 08-23-2009 10:25 PM
VoXaLot not working with PBXes (VoXaLot as an extension of PBXes) wilsonhlacerda Voxalot Support 31 12-09-2007 02:30 PM
Nokia E60, Pennytel via Voxalot not working bolat Voxalot Support 6 04-02-2007 11:32 PM
Using Nokia E61 with VoXaLot sab988 Voxalot Support 0 09-13-2006 05:00 AM


All times are GMT. The time now is 05:15 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.