Help With Dial Plans

[sfpatton]

If I use simple dial plans I can call out via voxalot.
However I want to be able to pre select services via the # key
eg. #1 = lowratevoip, #2 = Voipbuster, #3 = voipstunt, #4 - voipuser.org etc
This way I can select outgoing voip to utilise best rates.

I have set up the following plan -

1 _XXXX. ${EXTEN} xxx@lowratevoip.com
50 _#1XX. ${EXTEN:2} xxx@lowratevoip.com
51 _#2XX. ${EXTEN:2} xxx@voipbuster.com
53 _#3XX. ${EXTEN:2} xxx@voipstunt.com
54 _#4XX. ${EXTEN:2} xxx@voipuser.org

The result is -
If I dial any number the default dail account is lowratevoip (Works OK). However if I dial any number with #1, #2, #3, #4 I get the message "Sorry the number you have call could not be connected"

Am I doing somthing wrong?
I have tested the dial plan in the Number to test box any everything is as expected.

I am using the C460 IP if that make any difference.

Thanks

[kurun]

I have always avoided using the # at the start of a dialling string as this is used for "send" on many services or devices.

I try to use a character match string that is as long as possible to minimize unexpected outcomes.

For example for picking a provider (1, 2, 3), I would suggest something like :

_1100XXXXXXXXXX. ${EXTEN:2} Provider1
_2200XXXXXXXXXX. ${EXTEN:2} Provider2
_331XXXXXXXXX. ${EXTEN:2} Provider3

_XXXXXX. ${EXTEN} Catch-all-Provider

The Catch-all-Provider is for anything over 6 digits.

Providers 1 and 2 are in international dialling format, 3 is in North American dialling format for North American calls.

The start of the string must be such that it cannot be confused with a country code, and the length of the string forces specific matches and correct call routing.

I have also used the SIP Broker code as the first 3 characters to identify a provider (with no asterisk at the front).

Hope this helps

[pasqualei]

Originally Posted by sfpatton

If I use simple dial plans I can call out via voxalot.
However I want to be able to pre select services via the # key
eg. #1 = lowratevoip, #2 = Voipbuster, #3 = voipstunt, #4 - voipuser.org etc
This way I can select outgoing voip to utilise best rates.

I have set up the following plan -

1 _XXXX. ${EXTEN} xxx@lowratevoip.com
50 _#1XX. ${EXTEN:2} xxx@lowratevoip.com
51 _#2XX. ${EXTEN:2} xxx@voipbuster.com
53 _#3XX. ${EXTEN:2} xxx@voipstunt.com
54 _#4XX. ${EXTEN:2} xxx@voipuser.org

The result is -
If I dial any number the default dail account is lowratevoip (Works OK). However if I dial any number with #1, #2, #3, #4 I get the message "Sorry the number you have call could not be connected"

Am I doing somthing wrong?
I have tested the dial plan in the Number to test box any everything is as expected.

I am using the C460 IP if that make any difference.

Thanks

I am using these dial plans which I got from this forum and work well:

_1XXX. ${EXTEN:1} voipcheap Yes
_2XXX. ${EXTEN:1} wengo Yes
_3XXX. ....more providers....

Happy Holidays
Pasquale