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Unread 12-02-2006, 10:07 AM   #1
CableRider
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Default Cant receive calls with certain VSPs

I have registered 4 accounts with different providers (Pennytel, Faktortel, Mynetfone and Freshtel) on my Voxalot account, and registered my SPA3000 ATA to my VoXaLot account. I do not any forwarding set on my account. When I call two of these numbers (Pennytel and Faktortel), my SPA3000 rings, as expected. But when I call the other two (Mynetfone & Freshtel) I just get an engaged tone.

At first I thought it was because the latter two block incoming calls from other providers. But the more I thought about it, from the providers' perspective, these would be outgoing calls, not incoming.

Can anyone offer an explanation?
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Unread 12-03-2006, 07:56 AM   #2
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Are you calling the numbers from your ATA registered to VoXaLot?

On the dial plan list page there is a test feature. When you enter the numbers that are not working does it give you any clues as to why it is possibly not working?
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Unread 12-04-2006, 12:40 AM   #3
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No, these accounts are registered with VoXaLot. In turn, VoXaLot is registered on my SPA3000. I then use a 2nd ATA on my LAN (a PAP2) to call. So on the PAP2, I register another Pennytel account (I have 2 Pennytel accounts), and call the VoXaLot-registered Pennytel account. This works - the SPA3000 registered to VoXaLot rings. This also works with Faktortel, but not with Mynetfone nor Freshtel.
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Unread 01-05-2007, 08:27 PM   #4
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I wonder if the info at http://www.sipbroker.com/sipbroker/a...iderWhitePages is relevant.

All the providers you say aren't working have a red tick next to them. Faktortel has a green tick. Pennytel has a red tick - but it might be working since the call originated from another Pennytel account (try from a different provider to Pennytel).
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Unread 01-26-2007, 12:11 AM   #5
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Quote:
Originally Posted by mjwills View Post
Pennytel has a red tick - but it might be working since the call originated from another Pennytel account
In exactly the same way that I used a PT account to successfully call another PT account that is registered on VoX, I'm trying to use a MNF account to call another VoX-registered MNF account. All I get is the engaged signal.
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