Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 07-26-2009, 06:46 PM   #21
All4Fun
Junior Member
 
Join Date: Jul 2009
Posts: 22
Thanks: 6
Thanked 3 Times in 2 Posts
All4Fun is on a distinguished road
Default

Quote:
Originally Posted by boatman View Post
Try pointing your voip.ms SIP URI forwarding to your number at voxalot.com, not us.voxalot.com, 123456@voxalot.com, not 123456@us.voxalot.com.

I don't have a DID at my voip.ms account, but if there's a way I can test forwarding from voip.ms to my Voxalot account, let me know and I'll give it a try.
I have a DID at voip.ms you can test with. If you're willing, send me the SIP URI to forward to by PM and I'll send you the DID you can use.

I'll also make the SIP URI changes that you are suggesting and test again.
All4Fun is offline   Reply With Quote
Unread 07-26-2009, 09:25 PM   #22
boatman
Senior Member
 
boatman's Avatar
 
Join Date: Jul 2007
Location: Oregon, USA
Posts: 365
Thanks: 17
Thanked 77 Times in 64 Posts
boatman is on a distinguished road
Default

The Wireshark packet capture points to a problem with voip.ms. The events happened as follows:

Call comes from User-Agent: VoIPMS/SERAST with Connection Information (c): IN IP4 24.102.60.67

I answered the call on a PAP2.

About 0.11 sec. later VoIPMS/SERAST sent SIP re-invite with Connection Information (c): IN IP4 67.205.74.164.

PAP2 begins sending RTP to 67.205.74.164 and receiving RTP from 24.102.60.67.

For some reason the RTP outbound from PAP2 to 67.205.74.164 does not reach the party calling on the DID, therefore calling party hears nothing.

You should contact support at voip.ms. I can send you the packet capture if needed.
boatman is offline   Reply With Quote
The Following 3 Users Say Thank You to boatman For This Useful Post:
All4Fun (07-26-2009), emoci (07-29-2009), martin (07-28-2009)
Unread 07-26-2009, 09:55 PM   #23
All4Fun
Junior Member
 
Join Date: Jul 2009
Posts: 22
Thanks: 6
Thanked 3 Times in 2 Posts
All4Fun is on a distinguished road
Default

boatman, I wish there was more than "Thank You" for the amount of time and effort you have put into trying to resolve my problem. Admittedly, I was prepared to give up a long time ago.

The good news is that we know what's occurring. The bad news is that the problem still exists and is largely out of our control. I hope that voip.ms is willing to help.

I will likely need that packet capture when I do this all over again with voip.ms.
All4Fun is offline   Reply With Quote
Unread 07-27-2009, 01:36 AM   #24
All4Fun
Junior Member
 
Join Date: Jul 2009
Posts: 22
Thanks: 6
Thanked 3 Times in 2 Posts
All4Fun is on a distinguished road
Default

Great news!!!

After sending an email to voip.ms support about this issue, they just responded letting me know that they made a routing change on my account. I did a quick test and it worked. Audio is working both ways now.

I will need to monitor for the next few days but it looks like I'm back in the mix with VoXalot.

Considering the support that I've gotten here and at voip.ms (even over the weekend), I know that I've picked the right combination to provide me most of my phone needs.

And it didn't cost me a red cent but my sincere gratitude.
All4Fun is offline   Reply With Quote
The Following User Says Thank You to All4Fun For This Useful Post:
martin (07-28-2009)
Unread 07-31-2009, 10:55 PM   #25
All4Fun
Junior Member
 
Join Date: Jul 2009
Posts: 22
Thanks: 6
Thanked 3 Times in 2 Posts
All4Fun is on a distinguished road
Default

As a follow-up, I asked voip.ms what they did to resolve my problem and their response was that they "...prevented the RTP from being re-invited."

While I don't know what that means, I'm hoping the info will be of benefit to boatman and any others going forward who have this problem.

Needless to say, I've had no issues since the change was made by voip.ms a several days ago.
All4Fun is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Free DID Numbers, Free Voip Calls, & more Voip Info amroe Voxalot General 54 01-13-2014 09:11 AM
incoming sip calls going directly to voicemail vishal3110 Voxalot Support 8 12-13-2008 12:17 AM
Some incoming SIP URI dialed calls slient Tylo Voxalot Support 9 04-09-2008 05:24 PM
All incoming calls failing richard Voxalot Support 1 09-15-2007 05:42 PM
Nor receiving incoming calls Sharps1 Voxalot Support 1 10-16-2006 12:38 PM


All times are GMT. The time now is 04:54 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.