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Unread 10-10-2009, 11:45 PM   #1
wildbill
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Default Voxalot Au down?

VoIP Provider Outage Log | Oz VoIP Status VoIP Monitoring - from a website which monitors providers.
I am unable to make calls via Voxalot and other friends have rung me via the PSTN to confirm they are unable to use Voxalot - Bill
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Unread 10-11-2009, 01:06 AM   #2
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I am having similar problems today.
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Unread 10-11-2009, 01:32 AM   #3
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Been long enough - I pressed the Red button - Bill
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Unread 10-11-2009, 02:40 AM   #4
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The AU proxy appears to be down. We have raised a support ticket with the data centre and will advise you all of any updates.
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Unread 10-11-2009, 05:01 AM   #5
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Proxy appears to now be operational. We will advise on root cause once it is known
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Unread 10-11-2009, 05:19 AM   #6
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It looks like the server suffered a kernel crash. We will continue to investigate further.

Voxalot apologises for any inconveniences caused today.
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Unread 10-13-2009, 07:44 AM   #7
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I still cannot login to the au server, but can login to the eu and us server. Can you sort this out ASAP!
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Unread 10-14-2009, 12:48 AM   #8
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Both my devices are working and registered (SPA3000 and Siemens C470ip) - maybe a reboot of your gear? - Bill
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Unread 10-14-2009, 02:07 AM   #9
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I have rebooted the devices many times. The only thing I change is the server from US to AU and it fails. Its definately something to do with the AU server, I think it has something to do with when I created my account the AU server was down and hasn't copied accross my registration info!
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Unread 10-14-2009, 09:17 AM   #10
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I also have problems with outgoing calls via my Voxalot Premium accounts.

Changing au.voxalot.com to us.voxalot.com for my sip server, proxy & register server fix the issue.
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