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Unread 09-30-2007, 06:58 PM   #1
191727
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Default registration FAILED

I have been using a voxpro with five registered accounts. Everything was working nice. But sudenly today I noticed that one of the accounts was not working and shows FAILED under the Reg status. Other four accounts are working well. To be sure I re-typed the password and checked the server address. Still it shows the same message. I then tried the account with x-lite and it worked directly without any delay. I even test the account with my ATA and it also works well. It is now more than 5 hours with same FAIL messege.

The info abt the account:

A swedish sip provider Digisip: Digisip - Bredbandstelefoni
Sip server: proxy.digisip.net
I am using EU server from Sweden.


Can Martin or any of you say what the problem is? Is it something wrong with voxalot? Thanks in advance for the help.

Last edited by 191727; 09-30-2007 at 07:49 PM.
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Unread 09-30-2007, 09:00 PM   #2
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I doubt there is an issue in the VoXalot end.....

However, sometimes once it fails once.....it'll hold on to the status even though there is no longer a problem.

Curious, if your try a test call to the DID for that provider (as long as it's not registered anywhere else) what happens?

I would suggest removing the provider from the registration list altogether.... give it at least an hour than add it again fresh
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Unread 09-30-2007, 09:21 PM   #3
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Digisip was down, apparently.

Regards
Daniel
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Unread 10-01-2007, 07:10 AM   #4
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Quote:
Originally Posted by emoci View Post
I doubt there is an issue in the VoXalot end.....

However, sometimes once it fails once.....it'll hold on to the status even though there is no longer a problem.

Curious, if your try a test call to the DID for that provider (as long as it's not registered anywhere else) what happens?

I would suggest removing the provider from the registration list altogether.... give it at least an hour than add it again fresh
Thanks for the replies. During the Reg.Failed status I cannot call this DID, it says NUMBER ERROR.

Yes, your suggestion helped. I removed and added the provider again and this morning it shows REGISTERED.
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Unread 10-01-2007, 07:17 AM   #5
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Quote:
Originally Posted by dne View Post
Digisip was down, apparently.

Regards
Daniel
Thanks for the link and I found that some other subscribers of Digisip faced the same problem. But at that moment I could use the provider directly to ATA or x-lite without any problem. So, mine was different problem. Now it is solved as I removed the provider and added it fresh. Thanks you all for replies.

[I got same problem once again nearly a month ago and contacted the service. They informed me that there was no problem in their service. And it fixed automatic!]
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