11-28-2007, 11:03 AM | #11 |
Member
Join Date: May 2007
Posts: 74
Thanks: 94 Thanked 6 Times in 6 Posts |
first i could not get it worked either. but i noticed that i didnt change the server in my ATA. after i changed the server in both my ATA and voxalot web-portal it works fine now.
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11-28-2007, 11:58 AM | #12 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Update Engineer is currently looking at the server.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
11-28-2007, 12:02 PM | #13 |
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Join Date: Jul 2007
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Sorry to add this message here but I think it can be useful for others.
How can I have real time update? I click on 'HERE' link found on Martin posts and it link to facebook website, at this point which is the group to add myself? Thanks al lot Paolo |
11-28-2007, 12:09 PM | #14 | |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Quote:
We will also have a service status page that when updated, will email all members that enable their "real time" updates option. At the moment though, i'm afraid periodically checking the forum is your best bet.
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11-28-2007, 01:32 PM | #15 |
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Join Date: Oct 2006
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Hi Martin
Do you know if the server would be online today ? or are we talking about days ? regards shezad |
11-28-2007, 01:37 PM | #16 | |
Join Date: Feb 2006
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Quote:
For now though, I would suggest flipping over to the other servers. I will post more once I know.
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11-28-2007, 02:21 PM | #17 | |
Join Date: Feb 2006
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Update We have been advised that the problem should be resolved this afternoon (Netherlands time).
The data center have also scheduled an emergency maintenance: Quote:
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11-28-2007, 03:44 PM | #18 |
Join Date: Feb 2006
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Update Server is now online. We will post the cause once it is better known.
Thanks.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
11-28-2007, 04:03 PM | #19 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Over the next few days we will endeavor to get the new Voxalot website status and real time notification functionality deployed.
For now though, if you want real time notifications, please add yourself as a "Fan" to the following Facebook group: Facebook | Voxalot Thanks.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
11-29-2007, 04:56 AM | #20 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Update The official word from the NOC was that the recent outage was due to core network issues.
At this stage we have no additional details to provide, however we will post more information as it becomes available. Once again we apologise for the interruption to the service.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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