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Unread 07-31-2006, 11:16 AM   #11
craig
 
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Just a quick note to say that I have modified the cron job that refreshes the provider registrations to only do it once a day. Please advise if you continue to have problems with outbound calls.

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Unread 07-31-2006, 11:27 AM   #12
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Quote:
Originally Posted by MarkosJal
Perhaps the following model may help:

Basic Account
No call back function
two VSP registrations
one user agent registration

Premium account (PAID)
Web CallBack
Up to 5 VSPs
Up to 5 UA registrations
more advanced LCR functionality
failover support
This is an option we are considering, however, one thing that we want to be sure of is that we have addressed all of our scalability concerns before we begin to charge for premium services. At the moment, ironing out these problems (or at least, making sure we have plans in place) is our top priority.

Quote:
Originally Posted by MarkosJal
Since voxalot has fixed IP addressing, is there really a need to register every 5 minutes?. It would seem more reasonable to me if that were every 1 hour as I believe to be required by most VSPs. I think more than an hour leaves voxalot users in a bad way
I agree that having the registrations being refreshed daily is inconvenient (especially when trying out new providers). However, in our opinion, having users experience problems in outbound calling is worse. The daily refreshes are only a stop-gap measure until we have worked out a way to get around Asterisk's limitations.

We appreciate your patience.

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Unread 07-31-2006, 03:41 PM   #13
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Quote:
Originally Posted by craig
Just a quick note to say that I have modified the cron job that refreshes the provider registrations to only do it once a day. Please advise if you continue to have problems with outbound calls.
I have. It's very poor at the moment; almost unusable in fact. I've just had to resort to making a call over the PSTN! Long time since I had to do that. My symptom is that I get no ring signal at all, and it happens time and time again.

Hope this helps.

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Unread 07-31-2006, 07:19 PM   #14
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I for one would be willing to pay for a working voxalot solution.
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Unread 08-01-2006, 03:33 AM   #15
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Just had a 20 second delay, not fun, especially when the calls are only 1 minute in total. I like it when voxalot only has <5 second delays.
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Unread 08-02-2006, 09:53 AM   #16
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Hi,
Whatever you did, I seem to be getting a much higher hit rate now. I thought I'd let you know!

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Unread 08-02-2006, 11:41 AM   #17
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Higher hit rate?
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Unread 08-02-2006, 05:38 PM   #18
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I think that the registration once a day is a very hard limitation in the service, expecially for who (like me) wants to test the service, creating a new account and addng new VSPs.

The ideal (IMHO) should be to have somthing like a button to register/unregister the VSP from the "Add provider" form
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Unread 08-02-2006, 08:38 PM   #19
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Quote:
Originally Posted by martin
Higher hit rate?
Sorry Martin; what I meant by that was for a few days I would dial and get nothing - no ring signal, no busy signal, no NU signal. I would wait for up to 30 seconds to see if it was going to connect. Often it didn't.

Now I get a ring signal (or some other kind of signal to indicate that my dial attempt has been recognised) over 90% of the time. That's what I mean by a "hit rate".

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Unread 08-02-2006, 11:26 PM   #20
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Quote:
Originally Posted by achille
I think that the registration once a day is a very hard limitation in the service, expecially for who (like me) wants to test the service, creating a new account and addng new VSPs.

The ideal (IMHO) should be to have somthing like a button to register/unregister the VSP from the "Add provider" form
I wonder if it would be possible to detect changes and cause registration based on the changes only -- thus not waiting a day to register, but maybe every 5 minutes just for the changed records?
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