Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 11-27-2010, 09:29 AM   #1
Tranworld
Senior Member
 
Join Date: Feb 2007
Posts: 128
Thanks: 1
Thanked 5 Times in 4 Posts
Tranworld is on a distinguished road
Default Why ATA "can't login to server"

Since I changed the password my PAP2T can't login on my account 968034 any more and displayed the above message, yet it can easily register with another account with Voxalot.

I can login using a computer using the username and password which proves that the password is correct but my ATA can't?

Please let me know what to do.
Tranworld is offline   Reply With Quote
Unread 11-27-2010, 12:30 PM   #2
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Which server is you PAP2 pointing to?
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 11-28-2010, 01:48 AM   #3
Tranworld
Senior Member
 
Join Date: Feb 2007
Posts: 128
Thanks: 1
Thanked 5 Times in 4 Posts
Tranworld is on a distinguished road
Default Server

I have tried both the us.voxalot.com and the au.voxalot.com and yet if I simply change one digit to 968033 then it works perfectly (both accounts has the same password), it seems 968034 has a problem and yet I was able to login from a computer without problem

Last edited by Tranworld; 11-28-2010 at 01:53 AM. Reason: additonal details
Tranworld is offline   Reply With Quote
Unread 11-29-2010, 11:37 PM   #4
Tranworld
Senior Member
 
Join Date: Feb 2007
Posts: 128
Thanks: 1
Thanked 5 Times in 4 Posts
Tranworld is on a distinguished road
Default any idea?

Have you any idea why the ATA can't register?
Tranworld is offline   Reply With Quote
Unread 12-01-2010, 11:37 PM   #5
Tranworld
Senior Member
 
Join Date: Feb 2007
Posts: 128
Thanks: 1
Thanked 5 Times in 4 Posts
Tranworld is on a distinguished road
Default identical account

I have double-checked everything and account 968033 is identical tlo 968034, yet just changing ONE digit from 3 to 4 make the ATA say "can't connect to login server"
Tranworld is offline   Reply With Quote
Unread 12-08-2010, 08:01 PM   #6
mahyou
Junior Member
 
Join Date: Nov 2010
Posts: 4
Thanks: 1
Thanked 0 Times in 0 Posts
mahyou is on a distinguished road
Default Frozen voxalot !

I thought my problem is new issue but this proves nobody can use new accounts, can not change passwords or set new provider for at least 2 weeks. So if your old setting works you are lucky! otherwise think about alternatives. everything is BETA here.
mahyou is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough ctylor Voxalot General 5 04-28-2010 12:52 AM
Cannot connect to login server wahran Voxalot Support 6 10-08-2009 12:29 PM
Cannot login to voxalot account page stingray Site Information and Administration 2 09-24-2009 05:45 AM
login password incorrect vientito SIP Broker Support 5 09-16-2008 07:47 PM
Cannot login voicemail Wortelstok Voxalot Support 2 03-02-2007 01:53 PM


All times are GMT. The time now is 11:57 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.