Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 11-27-2007, 10:35 AM   #1
cgoran
Junior Member
 
Join Date: Nov 2007
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
cgoran is on a distinguished road
Default Incomming calls not passing trough

Hello!

For my friend I have made an account with two VSP, one of them is with SIP Register set to Yes to be able to receive incoming calls.

Everything was working ok until recently (week ago) when it started to return voice message that account is temporarily unavailable if I dial external DID number which is registered with that Voxalot account.

If I dial Voxalot ID directly, then everything is ok. If I go to see status for two VSP's it shows that account is registered.

Can you please tell me what is the problem?
cgoran is offline   Reply With Quote
Unread 11-27-2007, 12:27 PM   #2
ozimarco
Senior Member
 
Join Date: May 2006
Location: Lower Chittering, about an hour from Perth, Western Australia
Posts: 229
Thanks: 61
Thanked 42 Times in 28 Posts
ozimarco is on a distinguished road
Send a message via Skype™ to ozimarco
Default

Quote:
Originally Posted by cgoran View Post
Everything was working ok until recently (week ago) when it started to return voice message that account is temporarily unavailable if I dial external DID number which is registered with that Voxalot account.
I am having a similar problem with my Pennytel DID (Pennytel is registered in Voxalot). Although sometimes the caller to my DID gets through, most of the time, when I pick up the phone, there is no-one at the other end. A few seconds later I will get an empty Voxalot voicemail showing the number of the person who called. The same number is also displayed on my VoIP phone (Telstra Access 200 corded) when I press 'Callers'. It's a nuisance, but I've learned to live with it. The callers don't mind as they are not paying for the call because I am the one who is ringing them back.

It appears that, as soon as I pick up the ringing phone, a signal goes to the caller that my phone is engaged or not available, so voice mail kicks in. I have not seen any comments from Voxalot staff when I posted about this problem previously, so they must be as baffled as I am. Pennytel said it is probably a Voxalot issue. Well, they would say that, wouldn't they? When there are two parties involved, it's too easy to blame the other one. The thing is, though, that it does not happen every time. Occasionally, when I pick up the phone, there is actually someone there. It feels good when it happens, a bit like getting 3 and a sup in Lotto.
__________________
ISP: Internode Easy Reach 60: 60GB for AUD60
VSPs: Pennytel and others via SIPSorcery
Hardware:
Billion 7800VDPX + Siemens Gigaset A580IP and Yealink T22P.

Last edited by ozimarco; 11-27-2007 at 12:36 PM. Reason: elaborating a little
ozimarco is offline   Reply With Quote
Unread 11-29-2007, 04:34 PM   #3
Helio58
Junior Member
 
Join Date: Aug 2007
Location: Stockholm
Posts: 20
Thanks: 5
Thanked 2 Times in 2 Posts
Helio58 is on a distinguished road
Default Cellip

Hi, I´m having a similar problem.
When people call me on my Cellip account There is no tone. The phone does not ring .
If I callforward then it works.
I have been abroad and have not used the phone for about 3 or 4 weeks.
Before that it works.
Hope it get solve soon.

Regards
Helio
Helio58 is offline   Reply With Quote
Unread 11-29-2007, 04:59 PM   #4
Helio58
Junior Member
 
Join Date: Aug 2007
Location: Stockholm
Posts: 20
Thanks: 5
Thanked 2 Times in 2 Posts
Helio58 is on a distinguished road
Default Solved

Solved,
I m behind a coorporation router,The router have been switched so no ports forward.Now working.

Helio
Helio58 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Free DID Numbers, Free Voip Calls, & more Voip Info amroe Voxalot General 54 01-13-2014 09:11 AM
Some incoming SIP URI dialed calls slient Tylo Voxalot Support 9 04-09-2008 05:24 PM
URGENT!!! Non standard SIP port for incomming calls necto SIP Broker Support 5 08-12-2007 04:18 PM
VoxalotLite: NO incomming calls from VoipDiscount, NO VoiceMail Indicator.. casch Voxalot Support 9 08-04-2007 08:45 AM
Newbie - but please be nice Mallycat Voxalot Support 21 04-15-2006 07:50 AM


All times are GMT. The time now is 06:08 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.