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Unread 09-02-2008, 06:40 PM   #1
VoipAlot
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Lightbulb LINKSYS ATA Devices: IVR MENU COMMANDS (Interactive Voice Response)

LINKSYS IVR COMMAND LISTING
Managing your VoIP ATA via a telephone keypad

If you notice an IVR command missing; please respond below, so it can added to the list!

All of these commands work on my devices; SPA901, PAP2T and SPA3102, and i'm more than happy to share them with the community.
Just say or click "Thanks!" below!

Additionaly, if you have any difficulty using this list, then please post a question!

---------------------------------------------------------------------------
Download this page as a document:
- here. (31kb)

Linksys SPA VoIP Admin Provision Guide v3.0 - 94 Page PDF:
- here (2,933kb)
---------------------------------------------------------------------------

Let's begin with an example:
- Lift the handset of the phone connected to your ATA (or network VoIP Phone, SPA9xx's etc.),
- Dial **** to initiate the IVR Menu (four asterisk's),
- Wait for the 'deep' robotic voice,
- Enter your "command" using the keys on the handset/phone (see below),
- Press # (hash/pound) to send the command to the ATA (after entering a 3 digit command),
- Wait for a response, and then key in another command/action,
- Hang up once finished!

---------------------------------------------------------------------------

:: CHECK THE STATUS OF A DEVICE ::

Check DHCP Status, if 'enabled'/'disabled': - 100

Check Local IP Address of Device: - 110
(see 210 below, for some devices)

Check Network/Subnet Mask: - 120

Check Gateway IP Address: - 130

Check MAC Address: - 140

Check Firmware Version: - 150

Check Primary DNS Server IP Address: - 160

Check Internet Web Server Port: - 170

Check Local IP Address of Device: - 210


:: CHANGING A SETTING ::

Set Internet Connection Type: - 101
- Press 1 - Use DHCP
- Press 2 - Use Static IP
- Press 3 - Use PPPoE

Set Static IP Address: - 111
- Use keypad to enter numbers
- Use * (asterisk) to represent a dot or decimal point
- e.g. 192*168*1*150

Set Network/Subnet Mask: - 121
- Use keypad to enter numbers
- Use * (asterisk) to represent a dot or decimal point
- e.g. 255*255*255*0

Set Gateway IP Address: - 131
- Use keypad to enter numbers
- Use * (asterisk) to represent a dot or decimal point
- e.g. 192*168*1*1

Set Primary DNS Server IP Address: - 161
- Use keypad to enter numbers
- Use * (asterisk) to represent a dot or decimal point
- e.g. 192*168*1*1


:: REBOOTING & FACTORY RESET THE DEVICE ::

'Enable'/'Disable' Web-Based Utility/Access: - 7932
- Use keypad to enter numbers
- 1 to enable
- 0 to disable

Manual Reboot: - 732668
- Hang up once hearing 'Option Successful',
- Useful when managing devices across a network.

Factory Reset: - 73738
- 1 to confirm
- * to cancel

User Factory Reset: - 877778
- 1 to confirm
- 0 to cancel

---------------------------------------------------------------------------

I hope this has helped and please let me know if i've forgotten anything???
(:

Last edited by VoipAlot; 09-21-2008 at 06:57 AM.
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