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Unread 11-08-2007, 12:51 AM   #1
BustaC
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Exclamation Unable to register via au.voxalot.com

Hi, Went to use my phone this morning and I'm unable to register on au.voxalot.com.

Here is debug logs from my spa3000

[0:5060]->202.60.88.238:5060
[0:5060]->202.60.88.238:5060
REGISTER sip:au.voxalot.com SIP/2.0
Via: SIP/2.0/UDP [my public IP]:5060;branch=z9hG4bK-aeee1af3
From: [my number] <sip:[my number]@au.voxalot.com>;tag=2752fe86f0efd6bdo0
To: [my number] <sip:[my number]@au.voxalot.com>
Call-ID: 2c54b9ed-99eb79d5@192.168.0.102
CSeq: 31539 REGISTER
Max-Forwards: 70
Contact: [my number] <sip:[my number]@[my public IP]:5060>;expires=600
User-Agent: Linksys/SPA3000-3.1.20(GW)
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: x-sipura, replaces



[0:5060]->202.60.88.238:5060
[0:5060]->202.60.88.238:5060
NOTIFY sip:au.voxalot.com SIP/2.0
Via: SIP/2.0/UDP [my public IP]:5060;branch=z9hG4bK-55e6bd9b
From: [my number] <sip:[my number]@au.voxalot.com>;tag=2752fe86f0efd6bdo0
To: <sip:au.voxalot.com>
Call-ID: adec3e6a-7262f829@192.168.0.102
CSeq: 55 NOTIFY
Max-Forwards: 70
Event: keep-alive
User-Agent: Linksys/SPA3000-3.1.20(GW)
Content-Length: 0



RSE_DEBUG: getting alternate from domain:_sip._udp.au.voxalot.com
RSE_DEBUG: unref domain, _sip._udp.au.voxalot.com
[0:5060]->202.60.88.238:5060
[0:5060]->202.60.88.238:5060
REGISTER sip:au.voxalot.com SIP/2.0
Via: SIP/2.0/UDP [my public IP]:5060;branch=z9hG4bK-aeee1af3
From: [my number] <sip:[my number]@au.voxalot.com>;tag=2752fe86f0efd6bdo0
To: [my number] <sip:[my number]@au.voxalot.com>
Call-ID: 2c54b9ed-99eb79d5@192.168.0.102
CSeq: 31539 REGISTER
Max-Forwards: 70
Contact: [my number] <sip:[my number]@[my public IP]:5060>;expires=600
User-Agent: Linksys/SPA3000-3.1.20(GW)
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: x-sipura, replaces

Everything has been working fine up until this morning.
the admin on my spa3000 just says that registration has failed. From the look of the logs there are no responses ciming back. The logs are just repeating the 3 requests above.
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Unread 11-08-2007, 02:03 AM   #2
martin
 
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The AU server is up and fully operational.

We have seen these sorts of problems before and they tend to be resolved with a power recycle of your device.

If that does not work try pointing to us.voxalot.com and then back to au.voxalot.com
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Unread 11-08-2007, 02:32 AM   #3
BustaC
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Hi,

Thanks for the quick reply.

Power cycling made no difference.

Changing the registration to us.voxalot.com worked, but, changing back to au.voxalot.com still failed.

I then tried power cycling my router and that seems to have fixed it. I'm guessing that my router had problems with it's nat / routing tables.

Thanks again for your help
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Unread 11-13-2009, 09:43 AM   #4
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Default

I am having the same problem with au.voxalot.com

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Fobzy>tracert au.voxalot.com

Tracing route to au.voxalot.com [202.60.88.238]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 44 ms 43 ms 45 ms 202.60.88.238

Trace complete.

Everything seems to work ok with the us.voxalot.com
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Unread 11-13-2009, 09:54 AM   #5
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I would not rely on the tracert. However, there was a known DB replication problem on the AU server that has since been fixed.

Please check that your registrations are now working.
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