Can not receive Call Voxalot (Busy tone)

richard99 · 05-04-2007, 06:52 PM

Hi Martin

Incoming call on voxalot and sip call forwarding not working, on both getting busy tone. It was Ok till yesterday.

Thanks

stezanos · 05-04-2007, 10:12 PM

Same here... when I call another voxalot user, get a few seconds of "nothing", then a busy tone.

Any help appreciated.
I'm calling from voxalot 299036 to voxalot 441298.

Best wishes,
-Santiago

voxalot: 299036
FWD: 299036

ctylor · 05-04-2007, 10:29 PM

NAT/router problems?

richard99: What device are you using? Are your settings good? Did your router change? What happens if you use an X-lite softphone with your Voxalot information, does it work then?

stezanos: Has it ever worked? What device are you using and are your settings good? Can you reach the *500 VM and the *600 echo test at least?

richard99 · 05-05-2007, 03:38 AM

Echo test *600 and VM *500 are working fine. All outgoing call have absolutely no problem. But for incomming calls to Voxalot (url sip calls), sipnumber registred to voxalot and call to FWD are not working in sense that other party get busy tone.

stezanos · 05-05-2007, 03:57 AM

Ctylor: yes, it worked.

It's not my device, I'll ask them to test those numbers. It's a family device, half way across the world.

Hint: Having SAME problem with FWD in the other line (line 2). Voxalot on line 1.

It used to work well, actually VERY well.

Calls can be placed from there, but they cannot receive.

Regards,
Santiago

stezanos · 05-05-2007, 03:58 AM

EXACTLY same problem as Richard99.

Voxalot on line 1
FWD on line 2.

Everything used to work perfectly well, and it's failing now.

Can place calls from the device (both on voxalot and FWD) but cannot receive.

Thanks,
Santiago

05-04-2007, 06:52 PM	#1
richard99 Senior Member Join Date: Feb 2007 Location: Indiana, USA Posts: 166 Thanks: 14 Thanked 22 Times in 19 Posts	Can not receive Call Voxalot (Busy tone) Hi Martin Incoming call on voxalot and sip call forwarding not working, on both getting busy tone. It was Ok till yesterday. Thanks Last edited by richard99; 05-04-2007 at 07:16 PM.

05-05-2007, 03:38 AM	#4
richard99 Senior Member Join Date: Feb 2007 Location: Indiana, USA Posts: 166 Thanks: 14 Thanked 22 Times in 19 Posts	Incoming busy tone Echo test 600 and VM 500 are working fine. All outgoing call have absolutely no problem. But for incomming calls to Voxalot (url sip calls), sipnumber registred to voxalot and call to FWD are not working in sense that other party get busy tone. Last edited by richard99; 05-05-2007 at 03:41 AM.

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05-04-2007, 10:12 PM	#2
stezanos Junior Member Join Date: Apr 2007 Posts: 20 Thanks: 5 Thanked 3 Times in 3 Posts	Same here... when I call another voxalot user, get a few seconds of "nothing", then a busy tone. Any help appreciated. I'm calling from voxalot 299036 to voxalot 441298. Best wishes, -Santiago voxalot: 299036 FWD: 299036

05-04-2007, 10:29 PM	#3
ctylor Join Date: Apr 2006 Location: Vancouver, BC Posts: 296 Thanks: 94 Thanked 53 Times in 27 Posts	NAT/router problems? richard99: What device are you using? Are your settings good? Did your router change? What happens if you use an X-lite softphone with your Voxalot information, does it work then? stezanos: Has it ever worked? What device are you using and are your settings good? Can you reach the 500 VM and the 600 echo test at least?

05-05-2007, 03:57 AM	#5
stezanos Junior Member Join Date: Apr 2007 Posts: 20 Thanks: 5 Thanked 3 Times in 3 Posts	Ctylor: yes, it worked. It's not my device, I'll ask them to test those numbers. It's a family device, half way across the world. Hint: Having SAME problem with FWD in the other line (line 2). Voxalot on line 1. It used to work well, actually VERY well. Calls can be placed from there, but they cannot receive. Regards, Santiago

05-05-2007, 03:58 AM	#6
stezanos Junior Member Join Date: Apr 2007 Posts: 20 Thanks: 5 Thanked 3 Times in 3 Posts	EXACTLY same problem as Richard99. Voxalot on line 1 FWD on line 2. Everything used to work perfectly well, and it's failing now. Can place calls from the device (both on voxalot and FWD) but cannot receive. Thanks, Santiago