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Voxalot Support Support for the Voxalot service. |
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#1 |
Member
Join Date: Sep 2007
Posts: 45
Thanks: 1 Thanked 3 Times in 3 Posts ![]() |
![]() Is there such thing as Voxalot technical support?
I and a few others have posted about call forwarding not working for weeks. Yet we get no official response. I notice people complaining in threads about other problems pointing out that there is no response from Voxalot. Voxalot cautions against sending PMs, but doesn't seem to provide any support in this forum. I have even asked in forums that I be contacted about the call forwarding issue, but have received no response. For that matter, aside from responses by helpful forum members, I do not recall ever having recent contact with support on any of the issues I have encountered. I pay Voxalot a considerable annual sum for two premium accounts and extra registrations on both. Does that not entitle me and everyone else who pays for premium accounts to support when advertised Voxalot functions no longer work? |
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#2 |
Member
![]() Join Date: Dec 2008
Posts: 91
Thanks: 7 Thanked 7 Times in 6 Posts ![]() |
![]() I asked this again and you'll get no real answer... :-(.
I am a paying customer also, but mostproblems were never been solved and more problems arise frequently. Very sad! @Martin: I sent you a PM about the problems I have. Why do you not respond? In your statistics I saw you were online today. I believe we have the right of some explanation!!!! |
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#3 |
Member
![]() Join Date: Jun 2006
Posts: 55
Thanks: 1 Thanked 1 Times in 1 Posts ![]() |
![]() As I said on a thread I started a couple of weeks ago - "support" is a joke. Before they started to charge for their "premium" service, support was good, but now...pffft!!!
O |
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#4 |
![]() ![]() Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts ![]() ![]() ![]() ![]() |
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Thread | Thread Starter | Forum | Replies | Last Post |
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough | ctylor | Voxalot General | 5 | 04-28-2010 12:52 AM |
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Direct appeal to Martin or Voxalot Support | Grahame | Voxalot Support | 0 | 07-17-2008 07:42 PM |
Provider Registrations and Call Forwarding - is VoXaLot support really needed? | v164 | Voxalot Support | 2 | 07-07-2007 05:25 AM |
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