Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 07-09-2008, 12:50 AM   #1
325xi
Member
 
Join Date: Mar 2008
Location: Montreal, Canada
Posts: 79
Thanks: 12
Thanked 2 Times in 2 Posts
325xi is on a distinguished road
Default SIP/Voxalot-68c3 is circuit-busy

Something strange. Busy tone on everything.
Log is below - what's going on there?

Jul 9 02:46:49 VERBOSE[13815] logger.c: -- Called Voxalot/*600
Jul 9 02:46:49 VERBOSE[6702] chan_sip.c: SIP response 404 to standard invite
Jul 9 02:46:49 VERBOSE[13815] logger.c: -- SIP/Voxalot-68c3 is circuit-busy
Jul 9 02:46:49 VERBOSE[13815] chan_sip.c: Hangup call SIP/Voxalot-68c3, SIP callid 0619f02e5726ce26587f23d717017391@us.voxalot.com
Jul 9 02:46:49 VERBOSE[13815] logger.c: == Everyone is busy/congested at this time (1:0/1/0)

It's strange. A couple of weeks ago my other account I set up for my parents stopped working exactly the same way - they were getting busy tone on any number they dialed. Now it's my account...

What's that? Software upgrade at Voxalot?

Last edited by 325xi; 07-09-2008 at 12:54 AM.
325xi is offline   Reply With Quote
Unread 07-09-2008, 03:56 AM   #2
325xi
Member
 
Join Date: Mar 2008
Location: Montreal, Canada
Posts: 79
Thanks: 12
Thanked 2 Times in 2 Posts
325xi is on a distinguished road
Default Update

Worked for an hour or so, but now I'm getting "busy" every other time I dial...
325xi is offline   Reply With Quote
Unread 07-10-2008, 07:11 PM   #3
325xi
Member
 
Join Date: Mar 2008
Location: Montreal, Canada
Posts: 79
Thanks: 12
Thanked 2 Times in 2 Posts
325xi is on a distinguished road
Default

What's going on there? I had a trunk to eu.voxalot.com, and now eu.voxalot.com doesn't accept anything incoming - busy response! It goes like that for at least few last hours. I switched to us.voxalot.com and everything became fine - which mean some troubles with eu server.

Guys, if you plan outage, please, let us know!

Jul 10 14:33:23 VERBOSE[6382] chan_sip.c: SIP response 403 to standard invite
Jul 10 14:33:23 VERBOSE[14157] logger.c: -- SIP/MaPa-9a9b is circuit-busy
Jul 10 14:33:23 VERBOSE[14157] chan_sip.c: Hangup call SIP/MaPa-9a9b, SIP callid 46599af127aaadcb4023fe2677a71f54@eu.voxalot.com
Jul 10 14:33:23 VERBOSE[14157] logger.c: == Everyone is busy/congested at this time (1:0/1/0)
Jul 10 14:33:23 VERBOSE[14063] logger.c: -- Local/514xxxxxxx@from-internal-1599,1 is circuit-busy
Jul 10 14:33:23 VERBOSE[14063] logger.c: == Everyone is busy/congested at this time (1:0/1/0)
325xi is offline   Reply With Quote
Unread 07-11-2008, 02:49 PM   #4
325xi
Member
 
Join Date: Mar 2008
Location: Montreal, Canada
Posts: 79
Thanks: 12
Thanked 2 Times in 2 Posts
325xi is on a distinguished road
Default

Today EU server works as expected - I didn't touch anything so it's clearly not something caused by misuse...

It would be a good thing to have any kind of notification (email, RSS) about any upcoming/ongoing problems, downtime, or maintenance windows - it's extremely unpleasant to discover your phone doesn't work when you desperately need it.
325xi is offline   Reply With Quote
Unread 07-12-2008, 06:44 PM   #5
325xi
Member
 
Join Date: Mar 2008
Location: Montreal, Canada
Posts: 79
Thanks: 12
Thanked 2 Times in 2 Posts
325xi is on a distinguished road
Default

Voxalot support - are you on vacation? What's going on here?
325xi is offline   Reply With Quote
Unread 07-13-2008, 03:24 PM   #6
boatman
Senior Member
 
boatman's Avatar
 
Join Date: Jul 2007
Location: Oregon, USA
Posts: 365
Thanks: 17
Thanked 77 Times in 64 Posts
boatman is on a distinguished road
Default

It is strange that support has not responded, especially since you are a premium member.
boatman is offline   Reply With Quote
Unread 07-21-2008, 02:50 AM   #7
325xi
Member
 
Join Date: Mar 2008
Location: Montreal, Canada
Posts: 79
Thanks: 12
Thanked 2 Times in 2 Posts
325xi is on a distinguished road
Default

Due to repeatable stability problem at Voxalot last month, and a total lack of response from support I had to move everything to PBXes - I still hope it's a temporary thing, something like bad software upgrade, and that Voxalot comes back to its normal quality level soon. But absence of support response is bad thing - it directly affects Voxalot reputation.
325xi is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Web Callback Busy richard99 Voxalot Support 2 05-04-2008 10:43 AM
Can voxalot send busy signal based on CLID? stebie Voxalot Support 7 07-20-2007 05:24 AM
No busy tone with Betamax via Voxalot tomblandford Voxalot Support 5 04-18-2007 10:03 AM


All times are GMT. The time now is 09:12 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.