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Unread 04-28-2007, 06:25 PM   #11
raphoumail
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Quote:
Originally Posted by craig View Post
There are two scenarios in play here:
  1. You make a call directly via your ATA. VoXaLot is still sending your ATA's IP address (as it has done since we made the change a fortnight or so ago.) Nothing has changed on our side. Betamax must have changed something on their side.
  2. You make a call via the web-callback. In this case, VoXaLot is initiating both call legs, so Betamax will receive the VoXaLot IP address. This is a limitation of the web-callback service. Because you aren't initiating the call from your ATA, we don't know what your ATA's outward-facing IP address is, so we can't send that to Betamax. In this case, Betamax may block the calls (I suspect this is the case for web-callback).

We will contact Betamax to try to understand why the first scenario is not working as you would expect.

--
Craig
Hi. Even without using the web call back feature.
Just using Betamax thru Voxalot makes this prob.
Using the ata directly registered to betamax (-> no voxalot), no prob.

Thanks

Raphael
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