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Unread 10-20-2007, 02:40 PM   #1
baikal
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Default Voxalot.com down and no service either

I can't reach the http://www.voxalot.com website,
dialing 500 for voicemail also fails.
600 for echo test works, though, as does http://forum.voxalot.com ...
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Unread 10-20-2007, 02:46 PM   #2
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Default Voxalot.com down and no service either

Anyone experiencing a problem accessing voxalot.com and registering?
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Unread 10-20-2007, 03:01 PM   #3
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Quote:
Originally Posted by baikal View Post
I can't reach the http://www.voxalot.com website,
dialing 500 for voicemail also fails.
600 for echo test works, though, as does http://forum.voxalot.com ...
At the moment you are not the only one....the website is down for me too!!!
Sipbroker.com is forwarding to the Sipbroker wiki....and yes calls are not going through (at least not on the us cluster)

Have posted in the Mod forum, I expect there will be some sort of update from Martin & team soon

But at least the forums are working so everyone can keep updated at least!!!
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Unread 10-20-2007, 03:30 PM   #4
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I had the same problem for a few hours. I can't open the voxalot website. The phone service lost for 2 hours, and now come back, I can call outside, but the incoming call still has some problem. my phone not ring. I dial 500, it doesn't work either.

Last edited by voip2007; 10-20-2007 at 03:40 PM.
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Unread 10-20-2007, 04:25 PM   #5
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Default Voxalot still down

Hello,

I have from about 15:00 (GMT+1, about 5 hours ago) problems with www.voxalot.com website. Even *500 doesn't work and also no incoming calls.
I would be happy if they let us know about problems by E-mail

Regards,
Gert-Tom
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Unread 10-20-2007, 04:46 PM   #6
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Same thing here ... No Voxalot
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Unread 10-20-2007, 05:01 PM   #7
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Voxalot.com still down, but I can call, and phone rings.(only one test from and to my mobile)(eu-server)
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Unread 10-20-2007, 06:40 PM   #8
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Please accept my apologies for the delay in replying. Our hosting service has an outage which is affecting some of our servers.

Service to SIP Broker and one of our US servers has been restored, but the other one is still down (and that is the one that the web site is hosted on). Some of you will may experience some difficulties making calls through Voxalot until this gets resolved.

In the meantime, if you would like to point your ATAs to either the eu.voxalot.com or au.voxalot.com clusters, that will help alleviate the problems you may be having.

We have a Sev 1 support ticket raised with our service provider and will provide feedback in this thread as the status changes.

Again, please accept my apologies for any inconvenience caused.

--
Craig
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Unread 10-20-2007, 09:07 PM   #9
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All services should now be fully restored. If you are still experiencing problems please let us know.

Rest assured we are in the process of obtaining a full written report from our U.S. data center with respect to this recent outage, particularly after being given assurances from them that this would not happen again!

Once again please accept our apologies and we will let you know our findings.
.
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Please post support questions on the forum. Do not send PMs unless requested.
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Unread 10-22-2007, 12:00 PM   #10
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I wonder if I picked the right thread

But since yesterday my GXP2000 Grandstream has been unable to register with Voxalot so I cannor receive incoming calls anymore. Ididn't change anything. My account no is 871001

Kim

Last edited by Kim-Bjoern; 10-22-2007 at 12:07 PM.
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