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Unread 01-31-2008, 10:24 PM   #1
Kenthurst35
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Default Voxalot voicemail messages being truncated

Hi there

My setup has PSTN calls being diverted to Voxalot voicemail and I have an SPA-3102.

PSTN calls ring through line 1, and a hotline dliaplan (S0<:xxxxxx@au.voxalot.com) setup which, after the PSTN Answer delay interval is picked up by the gateway and used to make a SIP call to voxalot. I have setup a rule in Voxalot which diverts all inbound calls directly to voicemail. This works for me since at the moment, I don't give out my VoIP DIDs and everyone rings our normal landline number.

Most of the time this setup works beautifully, but occasionally the messages left by callers are truncated.

I don't have a SIP registration on the PSTN tabe, since I'm using a SIP call to Voxalot; all other settings seem OK.

After reading the 3102 admin guide, the only parameter I can see that would affect the length of PSTN-to-VoIP calls is "PSTN-To-VoIP Call Max Dur". However this is set to 0, which according to the guide means that there shouldn't be a limit on the length of the call.

Other than that, I am out of ideas. Anyone else out there experienced this?

Cheers
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