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Unread 04-09-2009, 02:31 AM   #1
Ltrd
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Default Help please with Voxalot/Pennytel

Hello, I need some help to figure out what is wrong with calls made through Voxalot and directed to Pennytel. They are all comming with error 404 or 503. If I make the call through Voxalot directed to Nonoh.net they are all ok.
Any calls made direct through Pennytel (same Dial Plans on Pennytel and Voxalot) are going well.

Any ideas or anybody experiencing same issues? Thanks in anticipation of help!
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Unread 04-09-2009, 07:28 AM   #2
Ltrd
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Default New tests findings

I just did more tests and found the followings:
1. - all Dial Plans test on Voxalot test page are directed corectly to Pennytel or Nonoh (I have just this 2 VOIP)
2. - I have setup a Fast Dial for my mobile numer like **1=04(+rest of the number)
The interesting thing is that if I dial **1 through my PAP2 the call is directed to Pennytel and my mobile rings. If I enter the number like 04xxxxxxxx and dial I get the error 404 (or busy tone on PAP2)

The DialPlans for Pennytel in Voxalot are :
4 _04xxxxxxxx 61${EXTEN:1} Pennytel Yes
5 _2[2-9]x. 61${EXTEN:1} Pennytel Yes (Dial 2 in front of any AreaCode+Number will direct the call through Pennytel, ex: 2 3 xxxx xxxx)

3. - If I dial any phone line the call goes Voxalot-->Pennytel and the the phone rings

Seems that only the cell phones are not going through (if they are not setup as Fast Dial)
Anybody knows the difference beetween **1 and dialing the number itself?

Any ideas what to test or how to trace the issue?

Thank you!
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Unread 04-09-2009, 11:30 AM   #3
Ltrd
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Default Mobile Dial Plan on oxalot for PT

Found the answer:
This should be the plan for mobile calls Voxalot-->Pennytel:

4 _04xxxxxxxx ${EXTEN:1} Pennytel Yes (without the country code 61)

Thanks!
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