09-21-2011, 08:42 AM | #1 |
Senior Member
Join Date: Oct 2006
Posts: 122
Thanks: 5 Thanked 5 Times in 5 Posts |
no sound when called?
Hi,
it happens and it is quite nasty, of course. I got a call: VoipDiscount -> Voxalot -> myAta: - myAta shows the nuber that calls me, - I pick up the phone and - nothing but silence. Neither I hear anything nor the one who calls me Sometime, the caller hooks on and calls again and then the call is without problems. I have no problems if I myself do phone calls. So I guess it is not a problem of my settings. I just had the situation, right before I called back: 21-09 08:26:25 08:28:18 00435050532168 00:01:53 (Unfortunately incomming calls are not listed - why not?) I was called from exactly this number: 00435050532168. The log of my Ata shows both calls: 21.09.11 09:25 00435050532168 Fon-F 305234 0:01 21.09.11 09:26 00435050532168 Fon-F 305234 0:02 (All are Euro-Time = GMT+2 at the moment) Can you please figure out why somtimes Voxalot does not establish a 'sound-connection' and correct this? PLEASE! Regards, Carl
__________________
Ata: Fritzbox 7270 VoIP: VoipDiscount, VoipCheap, VoXaLot.com |
09-21-2011, 09:55 AM | #2 |
Member
Join Date: May 2008
Posts: 39
Thanks: 1 Thanked 6 Times in 5 Posts |
Voxalot does not establish a 'sound-connection' because it uses SIP. And though SIP is an established standard, the SIP standard is still not very good at dealing with a flaky NAT router.
SIP needs a clear route from the internet to your ATA, and it is a very good bet that your router with it's current configuration/firmware is just not up to the job. This is why you are getting such flaky service. Voxalot can not do anything about a problem that is on your end. Just for giggles, connect the ATA directly to your internet connection, bypassing the router. If the problems go away, you established you have a router problem. A fix could be to update the firmware, preferably to a 3rd party firmware like DD-WRT, and forward some RTP ports to the ATA. It would be wise to update the ATA firmware also, is possible. |
09-21-2011, 01:03 PM | #3 | |||
Senior Member
Join Date: Oct 2006
Posts: 122
Thanks: 5 Thanked 5 Times in 5 Posts |
Quote:
Quote:
Quote:
Greetings, Casch
__________________
Ata: Fritzbox 7270 VoIP: VoipDiscount, VoipCheap, VoXaLot.com |
|||
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
No sound | amir_159 | Voxalot Support | 2 | 03-23-2011 07:29 PM |
Again: No sound | AxwayNL | Voxalot Support | 3 | 10-06-2009 01:03 PM |
Wable sound when called fm Toronto SIP Broker PSTN | sida168 | SIP Broker Support | 1 | 06-08-2007 08:33 PM |
e164: Number forwarding depending on number called | mercator | Voxalot Support | 1 | 05-11-2007 11:58 PM |
Sound problems | JeFFJuH | Voxalot Support | 6 | 01-16-2007 10:54 AM |