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Unread 06-04-2006, 10:05 PM   #1
wildbill
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Default Incoming Voip Calls Voxalot.com.au

I have set SPA 3000 with Voxalot.com.au as proxy and also as preferred server on my Voxalot account - it now seems as if I cannot now receive incoming Voip calls- eg my mate(sipme) cannot now call me - he just gets invalid call state and I have just tried the FWD(pointing to Voxalot.com.au) Call Me feature and no audio just goes to my Voxalot messagebank and my Ipkall number(pointing to Voxalot.com.au) no longer rings - I have SPA setup with most of the suggested settings here with the exception of NAT enable which causes my SPA to lose registration - any suggestions or maybe Voxalot.com.au is not quite ready - thanks Bill
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Unread 06-04-2006, 11:00 PM   #2
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I find with Sipura/Linksys ATAs it's best to:

1. Set a STUN server and set 'STUN Enable' to Yes and set 'STUN Test Enable' to Yes.

2. Set 'Substitute VIA Addr' to Yes.

3. Set 'NAT Mapping Enable' to Yes.

4. Set 'NAT Keep Alive Enable' to Yes.

5. Forward ports 5060-506x to your ATA (x = highest SIP port used by your ATA).

6. Forward ports 16384-16482 to your ATA (these are the RTP ports used on a PAP2).

To receive incoming calls from a provider, you need to:

1. Have the provider forward incoming calls to 'sip:xxxxxx@voxalot.com.au' (xxxxxx is your VoXaLot number).

or

2. Have a SIP registration established between VoXaLot and the provider using the VoXaLot Provider page.

Ron
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Unread 06-04-2006, 11:58 PM   #3
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Have done all this - the only change I made was Voxalot.com.au - have set up your suggestions before - Bill
Have set up my VSP in Voxalot - Bill
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Unread 06-05-2006, 12:03 AM   #4
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Bill,

Are you saying that the problems you're having are ONLY with voxalot.com.au and everything works correctly with voxalot.com? If so, this is one for Martin to chime in on.

Ron
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Unread 06-05-2006, 12:12 AM   #5
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That seems to be my problem - can make calls,messagebank and test calls all ok - the incoming is the problem - Bill
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Unread 06-05-2006, 01:30 AM   #6
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I'm not sure if I have the same problem or not. If I call my AstraTEL DID (which I've registered with Voxalot), the following happened:
1- 10 or 11 rings followed by a two tone busy signal like the call dropped out
2- 6 rings and then silence twice

I also rang Voxbone 83078846 followed by *7607XXXXXX and it went to voice mail successfully after 6 rings.

Any ideas as to what's going on? It looks like Voxalot is unable to switch the call to voice mail or fails when it does so.

Edit: So I just tried it again and it worked after 6 rings??? I also tried my SIPME DID and it went to voice mail after 11 rings. 35 seconds is more like 11 rings than 6, so somethings a little out of sorts. Obviously it seems to work a little intermittently and slightly different SIPME vs AstraTEL vs SIPBROKER.

Last edited by pmerrill; 06-05-2006 at 02:09 AM.
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