|
Voxalot Support Support for the Voxalot service. |
Thread Tools | Display Modes |
04-09-2009, 01:23 AM | #1 |
Junior Member
Join Date: Apr 2009
Posts: 6
Thanks: 0 Thanked 0 Times in 0 Posts |
Help please with Error 404 when I dial mobiles throug Voxalot
Hello, since yesterday I can not dial mobile numbers through Voxalot/Pennytel. Any other line number works fine, just the 04X. numbers are comming with the User not available(404) or The user is temporary unavailable (503)
Did not change the Dial Plans and they did work 2 days ago on both mobiles and landlines! If I use direct Pennytel is no problem, the calls goes through normal, just through Voxalot-->Pennytel seems that it does not go through. This happens both through PAP2 and X-Lite softphone if configured for Voxalot. Any idea anyone? Last edited by Ltrd; 04-09-2009 at 07:32 AM. Reason: added more tests and findings |
04-09-2009, 07:31 AM | #2 |
Junior Member
Join Date: Apr 2009
Posts: 6
Thanks: 0 Thanked 0 Times in 0 Posts |
Anybody can help with this issue, please?
I just did more tests and found the followings:
1. - all Dial Plans test on Voxalot test page are directed corectly to Pennytel or Nonoh (I have just this 2 VOIP) 2. - I have setup a Fast Dial for my mobile numer like **1=04(+rest of the number) The interesting thing is that if I dial **1 through my PAP2 the call is directed to Pennytel and my mobile rings. If I enter the number like 04xxxxxxxx and dial I get the error 404 (or busy tone on PAP2) The DialPlans for Pennytel in Voxalot are : 4 _04xxxxxxxx 61${EXTEN:1} Pennytel Yes 5 _2[2-9]x. 61${EXTEN:1} Pennytel Yes (Dial 2 in front of any AreaCode+Number will direct the call through Pennytel, ex: 2 3 xxxx xxxx) 3. - If I dial any phone line the call goes Voxalot-->Pennytel and the the phone rings Seems that only the cell phones are not going through (if they are not setup as Fast Dial) Anybody knows the difference beetween **1 and dialing the number itself? Any ideas what to test or how to trace the issue? Thank you! |
04-09-2009, 11:29 AM | #3 |
Junior Member
Join Date: Apr 2009
Posts: 6
Thanks: 0 Thanked 0 Times in 0 Posts |
Mobile plan for PT through Voxalot
Found the answer:
This should be the plan for mobile calls Voxalot-->Pennytel: 4 _04xxxxxxxx ${EXTEN:1} Pennytel Yes (without the country code 61) Thanks! |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough | ctylor | Voxalot General | 5 | 04-28-2010 12:52 AM |
New user problems with Call Connection Rules | bdlhome | Voxalot Support | 12 | 09-10-2008 02:19 AM |
A bug in the Voxalot Dial Plan (Smart Call) | dfisbein | Voxalot Support | 2 | 02-03-2008 02:50 AM |
Cannot make outging calls anymore | vxvl | Voxalot Support | 10 | 08-17-2007 05:18 AM |
Newbie - but please be nice | Mallycat | Voxalot Support | 21 | 04-15-2006 07:50 AM |