03-06-2009, 11:13 AM | #11 |
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I cannot connect a call via any of my SIP providers - all I get is 'address busy' on my mobile or 'unavailable - please try again later' on the pc softphone. I am in the UK and using the eu server. The *600 echo test is however working.
Last edited by formidible; 03-06-2009 at 11:19 AM. |
03-06-2009, 11:19 AM | #12 |
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I'm on the EU server and having no problems -- just had one of the best connections I've had in a long time. Sorry, can't help you any more than that...
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03-07-2009, 03:56 AM | #13 |
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The problem I am experiencing is that calls being routed through Voxalot are only one way. I can dial out and hear them but they can't hear me. This has been happening for a while now and I simply can't use Voxalot as a means of routing my calls. The majority of my calls go through PennyTel.
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03-07-2009, 06:16 AM | #14 | |
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Quote:
The only thing I can think of that may be causing the problem you describe is the de-commissioning of stun.voxalot.com.au If you are using this STUN server, then you will need to change your settings to use: stun.voxalot.com
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03-07-2009, 09:06 AM | #15 |
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I have several DIDs directed to Voxalot (xxxxx@eu.voxalot.com) via PBXes. None of them can complete an incoming call now. I have tried changing to xxxxx@us.voxalot.com but the result is the same.
Edit: I have just tried a DID directly forwarded to Voxalot (i.e. not via PBXes). When forwarded to xxxxx@eu.voxalot.com the call failed. When forwarded to xxxxx@us.voxalot.com it succeeded. Last edited by ataboy; 03-07-2009 at 10:04 AM. Reason: More information |
03-07-2009, 10:26 AM | #16 |
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Just tried mine...
Got my DID through didww -- it's pointing to #####@voxalot.com -- I'm registered on EU.voxalot.com and calls are coming in... |
03-07-2009, 10:53 PM | #17 |
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Hello! Why are my questions not being answered?!
http://forum.voxalot.com/voxalot-sup...html#post22107 |
03-08-2009, 03:16 AM | #18 | ||||
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Quote:
Quote:
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We understand that service outages are frustrating which is why are currently thinking of new ways to improve this area without having to increase our premium service fees. Quote:
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03-08-2009, 11:31 AM | #19 |
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Hi Martin,
Thanks for justified clarification. There is one problem with webcallback. If webcallback get queued & some how could not be compeleted than it can be compeleted very late at some odd time. It happened with me, webcallback were placed on 3rd march but were comepelted on 5th march 00:29:00 GMT. There should be some protectection against delayed webcallback execution. Best regards. majo |
03-08-2009, 11:48 AM | #20 | |
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Quote:
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